contents Special Section

67 Leadership Profiles Some of the industry’s sharpest leaders talk about the year ahead—and what their destinations, venues, and companies will bring to the meetings that they host. 68 Baltimore 70 Massachusetts Convention Center Authority

72 Charlotte 74 Hampton,Va. 76 Ireland 78 Louisville 80 pc/nametag 82 Philadelphia 84 Riviera Maya 86 Savannah 88 Scotland 90 Tampa Bay 92 Thailand 94 Virginia Beach 96Washington Convention and Sports Authority

Julie Ritzer Ross and Convene editors

Departments

13 Plenary The price of Arizona’s immigration law. Canada’s business-letter entry require- ment. Pre Con: National Conference on Juvenile and Family Law. Post Con: GOVgreen. Plus: Cancun underwater; alchemists; three-hour tarmac rule; Convene on Site.

22 Giving Back ‘It’s Not All About Them’ David Bunker

1_11

International Meetings 24 Cross-Continental

Expectations, Continued Suzanne Schlanger, CMP

Meeting Management: Social Media 26 Listen Louder David Nour

Leading Learning 27 Own the Outcome Jeffrey Cufaude

Urban Planner 28 Singapore

102 Features

CMP SERIES continued Corporate Planner Table Talk 62 And speaking of SMM, guess what topic was on the menu at an Experient Breakfast held during NBTA’s International Convention & Exposition last summer? Here’s what the corporate meeting planners who participated had to say. William F. Reed, CMP

Hunter R. Slaton

International Meetings: Asia Rising 30

A Far-Flung Fam Hunter R. Slaton

Innovative Meetings 32 A Barn-Raising Event Sheila Scarborough

Speaker Savvy 34

The Presentation as a Sandwich

Scott Schwertly

People & Processes 35 Virtual-Event Strategies for 2011

Dave Lutz, CMP

Other Duties as Assigned 102 Gone Shrimpin’

Vanessa Kane, CMP, CMM

Also in This Issue Behind the Scenes 4 To the Point 6 Comments 8

PCMA Today 10 Advertiser Index 98

2

pcmaconvene January 2011

www.pcma.org