67 Leadership Profiles Some of the industry’s sharpest leaders talk about the year ahead—and what their destinations, venues, and companies will bring to the meetings that they host. 68 Baltimore 70 Massachusetts Convention Center Authority
72 Charlotte 74 Hampton,Va. 76 Ireland 78 Louisville 80 pc/nametag 82 Philadelphia 84 Riviera Maya 86 Savannah 88 Scotland 90 Tampa Bay 92 Thailand 94 Virginia Beach 96Washington Convention and Sports Authority
Julie Ritzer Ross and Convene editors
Departments
13 Plenary The price of Arizona’s immigration law. Canada’s business-letter entry require- ment. Pre Con: National Conference on Juvenile and Family Law. Post Con: GOVgreen. Plus: Cancun underwater; alchemists; three-hour tarmac rule; Convene on Site.
22 Giving Back ‘It’s Not All About Them’ David Bunker
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International Meetings 24 Cross-Continental
Expectations, Continued Suzanne Schlanger, CMP
Meeting Management: Social Media 26 Listen Louder David Nour
Leading Learning 27 Own the Outcome Jeffrey Cufaude
Urban Planner 28 Singapore
102 Features
CMP SERIES continued Corporate Planner Table Talk 62 And speaking of SMM, guess what topic was on the menu at an Experient Breakfast held during NBTA’s International Convention & Exposition last summer? Here’s what the corporate meeting planners who participated had to say. William F. Reed, CMP
Hunter R. Slaton
International Meetings: Asia Rising 30
A Far-Flung Fam Hunter R. Slaton
Innovative Meetings 32 A Barn-Raising Event Sheila Scarborough
Speaker Savvy 34
The Presentation as a Sandwich
Scott Schwertly
People & Processes 35 Virtual-Event Strategies for 2011
Dave Lutz, CMP
Other Duties as Assigned 102 Gone Shrimpin’
Vanessa Kane, CMP, CMM
Also in This Issue Behind the Scenes 4 To the Point 6 Comments 8