Operational Excellence Awards Top 5 Store of the Year Nominees


Glory Kirk, Store #38, Altoona, PA Mary Linton, Store #382, Heritage, PA Rhonda Gindlesperger, Store #59, Latrobe, PA Denise Booher, Store #429, Triadelphia, WV Joyce Kencel, Store #186, Winchester, VA


Top 5 District of the Year Nominees


TUESDAY 11.15.11 MUST PRESENT INVITATION FOR ADMITTANCE


High Rollers 8AM-9:30AM - SPA TOWER - CHAIRMAN’S SUITE 33606


Celebration of our annual Operational Excellence Awards winners began at Nemacolin Woodlands Resort in Farmington, Pennsylvania. Our finalists were invited to bring a guest and enjoy exclusive, high rollers treatment including golf, spa treatments and a culinary experience. After an elegant dinner, we recognized them for their outstanding accomplish- ments through our special awards ceremony. Then they enjoyed free time and casino games in our high rollers lounge. Finalists announced during this awards ceremony were then invited to


attend our Year End meeting in Las Vegas, Nevada, where we announced our big winners for 2011. Congratulations again to all of our finalists! Your dedication and drive throughout the year helped us achieve new levels of success!


6.25” X 4.5” BREAKFAST INVITE FRONT Denny and Darla Mendicino Quality Assurance District Finalists


Deb Kociban, District #12, Charleston/Huntingdon, WV area Don Singer, District #6, Richmond, VA area Missy Thompson, District #22, Meadville/Franklin, PA area Pam Kuntz, District #1, Blair County, PA Tabitha Schmitt, District #30, Centre County, PA


Customer Service Excellence Top 10 (finalists in red) Quality Assurance Excellence Top 10 (finalists in red)


Ken Bartlett, Store #14, Altoona, PA Glory Kirk, Store #38, Altoona, PA Kathy Porter, Store #84, Franklin, PA Debbie Rodriguez, Store #100, Altoona, PA JoBeth Balog, Store #189, Springdale, PA Mandy Heckert, Store #276, Mifflinburg, PA Jamie Salyards, Store #286, Ashland, VA Carey Aughenbaugh, Store #305, York, PA Christina Cook, Store #386, Chester, VA Eric Reiser, Store #423, York, PA


Lynn Bartko, Store #3, Hollidaysburg, PA Jim Williams, Store #10, Huntingdon, PA Brenda Johnson, Store #187, Altoona, PA Sonia Benson, Store #188, Transfer, PA Mandy Heckert, Store #276, Mifflinburg, PA Karen Lindey, Store #298, Grove City, PA Carey Aughenbaugh, Store #305, York, PA Mary Linton, Store #382, Hermitage, PA Bob Madigan, Store #420, Altoona, PA Jimmi Nielsen, Store #435, Chardon, OH


Annette and Walt Adcock


JoAnn Bennett, District #17, Dubois/Central PA Missy Thompson, District #22, Meadville/Franklin, PA Area Pam Kuntz, District #1, Blair County, PA Ramona Kitt, District #35, Frederick, MD/Martinsburg, WV Tom Williams, District #27, Central PA


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AFT 6.


Customer Service District Finalists


Bob Murphy, District #8, Roanoke/Southwest, VA JoAnn Bennett, District #17, Dubois, Central PA Judy Chamberlin, District #21, Hermitage/Butler, PA area Missy Thompson, District #22, Meadville/Franklin, PA area Pam Kuntz, District #1, Blair County, PA


QA Excellence finalist, Mandy Heckert 2 Family Matters MARCH


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