TALKING SHOP
talkingshop THE SECTION FOR AGENTS ABOUT AGENTS
timetraveller CROATIA
by Carol Killken, Homeworker Education listens to the trade
Escorted tour operator Leger Holidays is collaborating with Sheffi eld Hallam University, helping it to shape its tourism courses. Leger Holidays' customer operations manager Richard Oxspring will be meeting with academics to outline the skills and expertise that make graduates desirable candidates for jobs in the travel trade. His feedback will be used as part of an ongoing review of existing courses in Sheffi eld Business School. Sheffi eld Hallam was named a national
Attractive training
Attraction World launched a new training programme this August, with an attached incentive offering one of 10 iPod Shuffl es or one of 50 googy bags for those who sign up. The training programme is designed
to supplement and complement the company's existing road sales team. There are currently fi ve modules
covering the UK, Florida, mainland Spain, Spanish Islands and Turkey for agents to complete, each with a quiz to test agents' understanding, plus contacts and details of the company. A pass rate of 100 per cent is required.
www.attractionworldtraining.com
centre for excellence in teaching as well as learning in embedding, enhancing and integrating employability in 2005. Oxspring commented: “It’s a great honour to be working with the team and I’ve got a huge amount of respect for what they’re doing. The industry is very competitive and it’s important that these intelligent, ambitious people are given a chance to succeed." Phillip Goulding, principal lecturer at Sheffi eld Hallam said: “We pride ourselves on the university’s career
focused courses, which are developed in partnership with employers, professional associations and practice specialists. Seeking the opinion of professionals like Richard ensures that our students leave with an excellent education incorporating both essential theory and vital career skills." What do you think about tourism
degrees? If you have an opinion on this, or any other burning issue in the travel industry, please let us know. Email:
editorial@bmipublishing.co.uk.
ABTA Convention is just around the corner
ABTA's annual Travel Convention is fast approaching and will be held in Majorca's capital city Palma, from October 3-5. Speakers will include ITV news anchor Alastair Stewart; Chris Loughlin, ceo of Travelzoo Inc; and British Airways ceo Willie Walsh. Miguel Fluxa, executive chairman of Grupo Iberostar, will be interviewed by long-standing friend and business colleague Peter Long, ceo of TUI Travel plc. Plus, Douglas McWilliams, chief executive of the Centre for Economics and Business Research, will explain the ‘new post crisis paradigm’.
"I fi rst went to Croatia when it was still part of Yugoslavia, at the start of the 1990s. I was eight and it was my fi rst exciting taste of going ‘abroad’. I now work in travel and for many years I hung on to those vivid childhood memories: of the warm terracotta roofs that characterised every town; the incredibly clear sea; and the friendly people we met, including George, a holiday-maker from from Sarajevo. I often wonder what happened to George during the Balkan War. Back then, Croatia seemed very poor
to me. When my mother and I went to buy some bread we were served by a widow, who stooped towards us, swathed in black. In the window was a single loaf, covered by a cloth to keep the fl ies off it. The only other produce was a pat of oily butter and some dusty bottles of pop.
A full programme of social events and excursions will run alongside the talks.
www.thetravelconvention.com
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Fast forward to this July and, as a I approached the island of Hvar I felt a tingle of recognition at the orange- roofed houses. But as we stepped onto the familiar smooth fl agstones, that’s where the similarities ended. Today Hvar Town is the St. Tropez of the Balkans; an upper-class Ibiza, where the rich and beautiful come to mingle, pulling up on shiny super yachts bigger than ferries. By day, the pebbled beaches are packed nose-to-tail with lithe brown bodies; by night, the bars are teeming and the narrow streets packed with promenading couples, glamorous ladies leading pampered pooches and groups of young ‘yachties’ sipping mojitos."
14 September/October 2011 •
www.sellinglonghaul.com
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