CunardCare A Cunard voyage is a time to relax and forget your cares — all of them. This is made easier when you include CunardCare Guest Protection in your plans. With CunardCare, you needn’t worry about the unexpected, even if you have to cancel due to illness. If you have CunardCare, you have the peace of mind that comes with a package of travel protection benefits and services designed specifically for voyage guests. CunardCare Guest Protection is a comprehensive package of benefits, comprised of the following: the CunardCare Cancellation Fee Waiver, the CunardCare Travel Insurance and the CunardCare Worldwide Emergency Assistance Programs, designed exclusively for our guests.
CunardCare Cancellation Fee Waiver Program
This program waives the non-refundable cancellation provision of your Passage Contract and pays you the value of the unused portion of your prepaid cruise vacation (up to a limit of $50,000 per guest) in the event that you or your traveling companion need to cancel your cruise vacation (for specified reasons). In addition, should you or your traveling companion need to cancel your cruise for “any other reason”, you may be eligible for Cruise Credits. Brought to you by Cunard Line.*
* For New York state residents, the CunardCare Cancellation Fee Waiver Program is underwritten by Stonebridge Casualty Insurance Company, an AEGON Company, Columbus, Ohio; NAIC #10952 under Policy/Certificate Form series TAHC5000.
CunardCare Travel Insurance Program This program reimburses losses for the following:
Trip Delay: If you miss the departure of your cruise due to carrier-caused delays or other specified reasons, you will be reimbursed up to $1,000 for additional accommodations, meals and “catch-up” transportation expenses.
Baggage Protection: If your baggage or personal property is lost or damaged, you will be reimbursed up to $3,000. If your bags are delayed or misdirected by a common carrier for more than 24 hours, you will be reimbursed up to $500 for the purchase of necessary personal effects.
Medical Expense Coverage: Should you become injured or sick during your vacation, you will be reimbursed up to $20,000 for medical expenses related to an illness, or up to $20,000 for expenses related to an injury.
Emergency Evacuation/Repatriation: In the event that serious illness or injury requires air or ground transportation to a specialized facility or to return home, you will be provided up to $50,000 in covered medical services and supplies (coordinated by our 24-hour assistance provider) to help ensure your safe transport. Repatriation coverage provides up to $50,000 for shipment of remains in the event of death during the cruise vacation.
The CunardCare Travel Insurance Program is underwritten by Stonebridge Casualty Insurance Company, an AEGON Company, Columbus, Ohio; NAIC #10952 (all states except as otherwise noted) under Policy/Certificate Form series TAHC5000. In CA, HI, NE, NH, PA, TN AND TX, Policy/Certificate Form series TAHC5100 and TAHC5200. In IL, IN, KS, LA, OR, OH, VT, WA AND WY, Policy Form #’s TAHC5100IPS and TAHC5200IPS. Certain coverages are under series TAHC6000 and TAHC7000.
78 2012/Winter 2013 voyages
CunardCare Worldwide Emergency Assistance Services
This service provides 24-hour assistance services including: pre-cruise health, safety and weather information; assistance with travel changes; lost luggage assistance; emergency cash transfer assistance; emergency medical and dental assistance; lost travel document assistance; and emergency medical payment assistance. Services provided by on Call International.
Important
This is just a brief summary. Please refer to CunardCare on our website at
cunard.com for complete details regarding the terms, conditions and exclusions or contact Berkely at 1-800-323-3153 with any questions.
Please keep in mind if you do not purchase CunardCare, you are strongly advised to have adequate alternative travel protection coverage. There will be no refund of cancellation or interruption fees by Cunard under any circumstances. You must recover fees from your own travel protection plan or from CunardCare. (See your cruise brochure for cancellation fee policy.) Medical and evacuation costs are your responsibility. Cunard is not responsible for medical/evacuation bills incurred by you, even if Cunard has assisted in making arrangements on your behalf. Lost baggage carried by an airline is subject to the airline’s ticket conditions, limiting reimbursement or loss. Cunard is not responsible for baggage lost by an airline.
CunardCare was designed and is administered by
BerkelyCare.SM
IN CALIFORNIA: BerkelyCare is a service mark of Aon Direct Insurance Administrators, CA Insurance License #0795465. IN ALL OTHER STATES: BerkelyCareSM
is a division of Affinity Insurance Services, Inc. in all states
other than CA, except AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NY. BerkelyCareSM Cunard Line.
also administers the non-insurance portions of CunardCare on behalf of 21455866
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