Before You Sail
How can my loved ones reach me on board? Friends and family can reach you by email, which you will be able to check in the ship’s Internet Centre or via your laptop with wi-fi access in the staterooms and public areas (service charge applies). In addition, mobile phones may be used on board — check with your service provider before you leave to confirm you have international roaming service enabled.
What sort of attire should I bring? During the day, casual attire is always appropriate throughout the ship. Evenings on all voyages are designated either Formal, Semi-Formal or Elegant Casual with dress suggestions listed in the ship’s Daily Programme. Formal nights are among the most unique and exciting moments of many voyages — an all-too- rare opportunity to dress to the nines as you celebrate a Royal Nights grand ball. However, even on Formal evenings, more Elegant Casual attire is perfectly acceptable at certain alternative dining venues.
FORMAL: Black tie or formal dark suit for gentlemen. Evening dress or other formal attire for ladies. military or Award decorations may be worn on formal nights. A range of gentlemen’s formal wear is available to hire or purchase on board the ship.
SEMI-FORMAL: Jacket and tie for gentlemen. Cocktail dress or trouser suit for ladies. No jeans.
ELEGANT CASUAL: Jacket, no tie required for gentlemen. Dress, skirt or trousers for ladies. No jeans.
on shore, you’ll want comfortable clothes for sightseeing. The type of clothes you bring depends on the itinerary. Even in warmer climates, it can get cold on deck, so some warmer clothes are always advised. It is advisable to bring a lightweight raincoat and umbrella, and you’ll want to make sure you have proper attire for visiting shrines, churches, mosques and temples (i.e., leg and shoulder coverings for both men and women).
Can I arrange to have someone handle my luggage to and from the ship? We offer White Star Luggage Service, which is provided by a reputable carrier and is available exclusively to our guests. Continental U.S. reservations must be secured at least 35 days prior to sailing date. Service can be requested within 35 days of sailing at an additional cost and is based on destination and availability. Please note you can purchase service home while on the ship. Additional terms and conditions apply. Call 1-888-491-0774 for more information.
While On Board
How many formal nights are there? Formal nights are one of the most distinctive parts of the Cunard experience, and a great opportunity to socialise with like-minded travellers. The number of formal nights varies by voyage and will be detailed in your pre-voyage documents. Transatlantic Crossings typically have three formal nights, other voyages two to five depending on length and numbers of sea days. of course, single travellers are welcome at all events, and Gentlemen Dance Hosts are on board to waltz and salsa with single ladies.
Is there Internet connection on board? Yes, you may access the Internet in each ship’s Internet Centre. Guests with laptops may access the web via our wireless network, available in every stateroom as well as many public rooms. Charges apply for these services.
Will I need money on board? For your convenience we operate a “cash-free” system where you simply sign for all purchases using your personal identification key card, which is provided at check-in. This card is also your pass on and off the ship. It should be signed immediately and kept securely about your person at all times. You may choose to settle your account by credit card, registered at check in, or with cash. If settling with cash you will however need to keep your account in credit at all times. Please note we do not accept Personal Checks, Travellers Checks or Pre-Paid Credit Cards on board.
Will I be able to clean my clothes on board? Yes. Full laundry and dry cleaning services are available on board, and will be billed to your stateroom. Complimentary self-service washers, dryers and ironing facilities are also available.
Are there medical facilities on board? Yes, although these basic medical facilities are equipped primarily to deal with illness and accidents, and are not intended to provide ongoing treatment of pre-existing conditions. If you anticipate a need for medical services aboard the ship, your special requirement must be cleared in writing with Cunard before your booking can be finalised. Because medical facilities are limited and shoreside medical care is not always readily available, we will not be able to carry guests who will be 24 weeks or more pregnant by the end of the intended voyage.
What is the smoking policy on board Cunard ships? The safety, comfort and enjoyment of all our guests has always been a key concern at Cunard. As such, smoking is no longer permitted in any public area with the exception of Churchill’s Cigar Lounge (cigars only), designated areas on the open decks and the upper level of G32 on QUEEN MARY 2. Smoking is permitted on stateroom balconies. With effect from 24 march 2012 for Queen Victoria and 27 April 2012 for Queen Elizabeth and QUEEN MARY 2 smoking will no longer be permitted in staterooms, however, smoking is permitted on stateroom balconies.
Going On Shore
How long will I be in port? The time the ship is in port varies by voyage and port. In this brochure we have indicated next to each port whether our port call will be a morning, afternoon, full day or longer. Below is a guide to how long the ship will usually be in port:
Morning: Arrival between 7am and 9am; departure between 12noon and 2pm. Afternoon: Arrival between 12noon and 2pm; departure between 5pm and 7pm. Full Day: Arrival between 7am and 10am; departure between 4pm and 8pm.
Full Day & Evening: Arrival between 7am and 10am; departure between 9pm and 11:59pm.
Afternoon & Evening: Arrival between 12noon and 2pm; departure between 9pm and 11:59pm.
Afternoon, Overnight & Full Day: Arrival between 12noon and 2pm; departure between 4pm and 8pm the following day. Evening & Overnight: Arrival between 4pm and 8pm; departure following day.
How do I plan my shore excursions? A brochure explaining all the shore excursions that will be offered on your voyage will be included with your preliminary voyage documents. Many shore excursions have limited space available, so reservation requests will be processed in the order received. Therefore, we encourage you to reserve tours as early as possible by returning the tour request form included with your preliminary documents or at the voyage personaliser at
cunard.com/voyagepersonaliser. When excursions are fully booked, additional requests will be placed on the waiting list in the order received. Your tickets will be delivered to your stateroom on embarkation day and will be charged to your stateroom account. Consult your Daily Programme for information about getting ashore and time spent in port. You may also view Port Talks, our televised briefings with shore excursions highlights for each port. our on board tour staff can assist you in creating private tours for your party, using our Quality Guides. Shore excursions are operated by local, independent companies, not by Cunard.
How do I get foreign currency to spend when going ashore? You will be able to obtain suitable foreign currency for most ports of call on board. This can be purchased using cash. You are also able to purchase foreign currency using your on board account. You can re-exchange your unused foreign currency, but only in the denominations sold on board (subject to on board exchange rates). We are unable to accept foreign coins. All foreign currency transactions are exchanged using the U.S. Dollar. Unfortunately we cannot accept or exchange €500 notes.
The most famous ocean liners in the world 77
Preparing for your voyage
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88