Duty of Care - how do you measure up?


Duty of Care assumes that your company has a legal obligation to its employees to act in a manner to avoid the risk of reasonable foreseeable injury. When employees travel on behalf of their employer they expose themselves to the potential risk of terrorism, violent crimes, natural disasters, infectious diseases, travel accidents, and many more. Breaching Duty of Care may result in damages or the criminal prosecution of the company directors. To prevent this ensure that your company decision makers are fully aware of their responsibilities and that an integrated Duty of Care strategy is in place.


Steps to take in the development of an integrated Duty of Care Strategy


Risk assessment Carry out proper risk assessment, understand the risks


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involved in travelling to specific locations Have employees complete and sign risk assessment forms i.e.


valid drivers licenses, health conditions etc. Planning


• Develop and maintain a crisis management plan in case of an emergency Use vendors with the right tools, experience and infrastructure


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to support business travelers Investigate the cost/benefit of travel insurance Investigate travel tracking systems


Know the employee’s itinerary, whereabouts details


Implement a real time communication system Show your company’s commitment with a detailed education


session before a trip: Go through the Duty of Care policy


Confirm drivers regulations – speed limits, alcohol limits, use


of mobiles phones, toll roads etc. Explain general safety risks Outline emergency procedures 24 hour emergency hotline


Rehearse crisis management plans It is of utmost importance that employers realise their


responsibility to employees through the implementation of an Integrated Duty of Care risk management strategy that continuously assess, communicates, informs, updates and assists employees wherever they travel on behalf of their employers. Contact Duma Travel so that we can assist you with the implementation of a holistic Duty of Care strategy.


What Duma Travel will do: Share information about risks in specific locations Advice on steps to be taken to minimise risks


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Assist in assessing your Duty of Care strategy and policy and


aligning it to international bench marks Offer a tracking system where you will always know who is


travelling where Provide instantaneous communication with all your travellers Offer a 24/7 emergency service


careersuccess • issue 2 29 and contact


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