CONTENTS
In the spotlight: Land development Airports: Incheon, Dublin and Bangkok Special report: ASQ winners Plus: Airport design, leadership & charities
On the cover Image courtesy of Düsseldorf International Airport.
February-March 2011 Volume 15 Issue 6
www.aci.aero
Issue 1 Volume 16
In this issue 3 Opinion 10 News
13 You win again Asia-Pacifi c airports shine again in the 2010 Airport Service Quality (ASQ) passenger satisfaction survey.
16 ACI news
19 All aboard ACI director general, Angela Gittens, refl ects on upcoming events, new revenue streams and emergency preparedness.
20 That winning feeling As award winning Incheon International Airport celebrates its 10th anniversary this year, Joe Bates discovers that it is hungrier than ever for global success.
26 Flying high Dublin Airport is hoping its newly opened Terminal 2 will fulfi l its goal of becoming a regional hub, writes Oliver Clark.
28 Good times Joe Bates discovers more about the ambitions and development plans of Bangkok Suvarnabhumi Airport.
32 Money matters ACI’s Andreas Schimm considers the improved performance of the world’s airports in 2010 and their growing economic power.
AIRPORT WORLD/FEBRUARY-MARCH 2011 5
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