Frontline Category Sponsor
Store Manager
ANDY HAYES, Peter Jones (London)
As department manager for electricals in Peter Jones, Andy Hayes has delivered company leading results in the computing category. His drive, enthusiasm and salesmanship is reflected not only in a phenomenal like-for-like performance, but also in the leadership of his team.
STEVE GRIFFITHS,
Comet (Cardiff/Bridgend/Haverfordwest) Over the past 12 months Steve Griffiths has been manager in three stores – Haverfordwest, Cardiff and now Bridgend. He is very supportive of new product launches in all categories, and has a keen focus on staff training.
ANDY NOBLE, Currys (Brixton) Andy Noble is the store manager of Currys in Brixton. He is credited for being keen to help, and quick to respond to any requests, even if it does mean arriving in store before 6.00 am to completely change a product display.
MARK MCCULLUGH, Tec7 (Guildford) Mark is credited for strong investment in bespoke POS in key areas, in and outside of the store. With dedicated areas set up for specific vendors on various occasions, especially through peak trading times, he has helped the store's success, and has a strong focus on keeping staff motivated.
PAUL LONGRAN, Andrews TV (Colchester) Paul Longran has demonstrated exceptional customer service and a dedication to quality within every aspect of the business. This stems from having a small but carefully run team who will all go above and beyond what may be called the normal expectations of a customer.
MICHAEL WOSCHITO, Selfridges (London)
Michael has been department manager for Selfridges’ Tec Zone department for five years. Previously serving in the police, he has high expectations of himself and his staff. This comes from the type of calibre the store is, but also the standard he sets himself and expects from his staff.
GEORGE ASGHARI, ASK (Tottenham Court Road)
George has been managing one of the biggest and well respected independent retailers of the consumer electronics industry for over ten years now.
With thanks to Infinite Field Marketing.
Online Retailer AMAZON
One of the world’s leading online retailers, Amazon continues to dominate the e-tail landscape, offering a wide range of consumer electronics and computing products, encompassing both hardware and software.
PLAY.COM Another strong player in the online retail market,
Play.com lists over seven million products, including an impressive variety under its electronics and computing categories. As the company endeavours to further refine its customers’ shopping experience, the firm recently introduced a complete redesign of its website, improving the browsing process and shopping basket system.
DABS
Dabs.com is part of the Dabs Group of companies, originally founded in 1987 by entrepreneur David Atherton in partnership with a writer called Bruce Smith (the name ‘Dabs’ comes from the combined initials of their two names). In April 2006, the Dabs Group was sold and
dabs.com became a wholly- owned subsidiary of British Telecommunications (BT). It stocks a wide range of hardware and software covering a wide area of the industry.
MORECOMPUTERS.COM Morecomputers.com is all about excellent customer service. For the past five years, it achieved six out of six for customer service in the PC Pro Service and Reliability Survey, with 79.82 per cent ‘very satisfied’ this year – winning
Morecomputers.com Highly Recommended status for the third time. The site offers 100,000 products and no nonsense or hidden charges. It’s this honest approach that has seen
Morecomputers.com grow almost entirely through word-of-mouth from returning customers.
OVERCLOCKERS As the name implies, Overclockers UK has dedicated itself to servicing the high performance and enthusiast end of the market. It has built a reputation for consistently being one of the first to stock the latest components.
08 PCR AWARDS 2011
www.pcr-online.biz
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