insurancepeople


leader


www.insurancepeople.uk.com


Who’s the more professional?


Editor and Publisher


Andrew Newman


Consultant Editor


Brian Susman T


Advertising Director


Jeni Hall Design


Cohesion Brand & Design cohesiondesign.co.uk info@cohesion-ds.co.uk cohesionbrandblog.co.uk


Production Adrian Susman


adrian@insurancepeople.uk.com


Advertising Jeni Hall


jeni@insurancepeople.uk.com 07969 510172


www.insurancepeople.uk.com


Printers Pensord Magazines & Periodicals Tram Road, Pontllanfraith, Blackwood NP12 2YA


16 Aldermanbury Declaration Raising the bar


18 Alan Cleary 10 insurancepeople


PO Box 537 Tonbridge Kent TN12 9WG t 01562 862990 m 07981 993974 e adrian@insurancepeople.uk.com


ISSN 2043-9202


Insurance People is published monthly by Buttermere Wedge Publishing Limited.


While every attempt has been made to ensure that the information contained within this publication is accurate, the publisher accepts no liability for information published in error, or for views expressed. All rights for Insurance People magazine are reserved. Reproduction in whole or in part without prior permission from the publisher is strictly prohibited.


30 On the move Who’s going where?


18


‘Agony Uncle’ Alan is here to help


20


Nick Houghton reveals the background to Broker Network’s ‘NTR’ solution


32 On the Road MARCH 2011 insurancepeople 1


Paul Lawrence of Harris Balcombe believes it’s time the insurance industry started thrilling its clients with real claims service


16


Ecclesiastical’s Ian Wainwright looks at the goals of the Aldermanbury Declaration


The ‘Agony Uncle’ clinic re-opens for business


20 Market Talk Plus! Nick Houghton, Broker Network


22 Compliance Financial Sanctions


24 News 14 PI for Solicitors


Production Director


Adrian Susman


he insurance profession has always envied its accountancy and legal counterparts in that the latter can endorse their professionalism (and fees!) to the wide world because they have to be qualified by examination.


But is that entirely true? Not everyone working for accountants and legal firms is qualified. In that respect, the insurance industry is now moving to the point where the same level of demarcation may one day apply.


A further issue on the legal side is that some solicitors and legal firms cannot obtain professional indemnity cover. That poses an interesting question, as presumably some legal players are more professional than others?


That failing is referred to more fully in this issue in the article on page 14.


March 2011 In this issue


2 Late news 4 Market talk


10 Take Five Paul Lawrence interview


Special feature:


Professional Indemnity 12 PI for Contractors

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