PRINT SOLUTIONS
Outsourcing is the solution W
ith the Efficiency and Reform
Group driving the
government’s target of £6.2 billion of spending cuts, the pressure is on NHS trusts to source value added services that will help to reduce costs and improve productivity.
Annual print spend accounts for between one and three per cent of annual revenues [Gartner]. Yet a professionally managed infrastructure can help to reduce document production costs by up to 30 per cent.
The key to reducing spend is to understand workflow practices and identify solutions that will improve processes, drive productivity and increase efficiency and this is where Ricoh can help.
Ricoh has a long heritage in developing and bringing to market a comprehensive range of printers and multifunctional devices, software solutions and services which deliver real time, substantial and tangible, economic benefits. And they have strong credentials and expertise in delivering services that optimise and manage companies’ document output, to agreed objectives - from managed print services, which looks after the print infrastructure, through traditional outsourced services.
One way to meet the government’s cost saving targets is to outsource non-core activities such as document management, from input through output, to a strategic business partner. Ricoh’s extensive business process knowledge, technological capabilities and global presence, allows them to offer a range of
Nov/Dec 10
flexible, scalable and innovative document outsourcing solutions which can extend to business functions traditionally outside of the print-only environment - from traditional mail services to central reprographics departments for example.
One of the major benefits of outsourcing document management processes is that it frees up time and resource for skilled staff to focus on what they do best - in the case of NHS trusts that is to ensure high quality patient care. Outsourcing can also facilitate the integration of separate functions across the organisation which can significantly improve information logistics, enhance business performance and increase productivity, plus this integration will deliver economies of scale, particularly in the associated costs per transaction.
Ricoh’s outsourced services portfolio has been developed so that they take on the responsibility of managing the entire document lifecycle, into and out of the organisation. Their document outsourced
services enhance productivity, improve business processes and increase flexibility. Organisations benefit from qualified staff and specialist management techniques, designed to speed up non-core activities and state of the art technology, without the need for significant capital outlay.
They have extensive expertise in the healthcare sector and have worked with many NHS organisations to introduce technologies that improve workflow efficiency and which are more cost-efficient. In Scotland, Ricoh exclusively supplies office technology and solutions for the whole of the NHS including every health board and hospital, as well as favourable buying frameworks for GP practices and dental surgeries.
Ricoh UK director of outsourcing Stuart Waugh says: “With
Ricoh’s unparalleled experience in knowledge management, our global footprint and ISO certification, customers can have the peace of mind that they are working with a trusted partner.
“Our strategy is to enable our clients to focus on their core capabilities. We work in partnership with existing customers to ensure our service is continually improved and with new clients, to promote the benefits of and facilitate the move toward, a fully outsourced solution.”
Ricoh’s outsourced services integrate document processes across the organisation. Their aim is to improve clients’ business performance by delivering a structured service with greater security, compliance, increased financial efficiency, improved employee morale and higher patient satisfaction.
FOR MORE INFORMATION For a print and document health check:
Ricoh UK Ltd T: 0800 90 40 90 E:
ukinfo@ricoh.co.uk W:
ricoh.co.uk/nhs-outsourcing
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