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Backstreet Merchandise
As an online retailer, successful delivery of merchandise to customers is the number one priority. Backstreet Merchandise are one of the largest global online sellers of officially licensed music merchandise. Their stores offer over 30,000 music merchandise items, including band Tshirts, hoodies, hats, bags, mugs, caps, badges, stickers, patches etc as well as film, TV, cult and comedy products.
The postage challenge
* To provide a postal solution for UK and international packets The ONEPOST solution
* Daily collections for internet orders fulfilled within a pick and pack operation
* Flexible and bespoke solutions adapting to changing The ONEPOST benefit
* Significant cost savings against Royal Mail standard tariff (second class) and airmail products
* Continuing best available price commitment
* Single point of contact who is fully supported by a strong operational team
Sustainability Backstreet believe that buying online is good for the environment. “The carbon emission of each item bought online and delivered to a customer is 132 grams of CO2. Twenty-seven items need to be bought on a dedicated car journey to the shops to achieve the same level of efficiency. Nine purchases need to be made to be as green as shopping online on a bus journey.”... Dr. Julia Edwards, Heriot-Watt University speaking at IMRG’s July 2008 OnLine Green Awards (The OLGAs) They also provide washing instructions for saving money and
the environment: The biggest cost to the environment is the washing of a Tshirt, not the manufacture of the shirt. Washing clothes at 30 degrees instead of 40 degrees reduces electricity consumption on average by 41%. So turn your washing machine down and drip dry, not tumble dry. What Backstreet Merchandise says “We have found a true
partner with ONEPOST, sharing a professional and dedicated attitude to everything we do. ONEPOST adapt to the changes within our business and continue to provide an efficient and effective solution to our postal needs. There’s no doubt that they will always go the extra mile to help us deliver products to our customers. I really enjoy working with ONEPOST and wouldn’t hesitate to recommend them to other retailers.”
ONEPOST
Established in 2005, in readiness for the liberalisation of the postal market on 1st January 2006, ONEPOST has grown from just three employees and three customers to over 50 employees and more than 350 active customers. In 2009 ONEPOST were included
in the Sunday Times Virgin Fast Track 100, league of the UK’s fastest growing private companies – at position 31. During this time, postal savings for
clients – across a wide range of industry sectors including charities, mail order and home shopping, publishing, travel, leisure and financial services – are in excess of £5 million. The team’s unrivalled experience and
expertise in postal management ensure that customers benefit from knowing that whatever the rules and whatever changes there are in the postal market, ONEPOST is helping them to achieve the best possible solution.
ONEPOST aims to help mailers get
the best possible value for money from their postal budgets through innovation, technology and quality of service. ONEPOST has developed and owns the intellectual property rights of what is now widely recognised as the industry standard in software, certified by Royal Mail, aimed at helping the direct marketing industry achieve best value from the postal system. Up-to-date information and rigorous
attention to operational detail is paramount and ONEPOST are proud to have recognisable accreditations (ISO 9001:2000, ISO 14001, ISO 27001) which demonstrate consistently high standards. ONEPOST are also proud to be the current holders of the Catalogue Exchange / ECMOD Supplier of the Year (Delivery Services) award. As the marketplace develops and
grows, more and more opportunities are
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are the UK’s leading provider of independent postal advice and management.
opening up for postal users, for both UK and international mail, packets and parcels. Following our success in the downstream access marketplace we are pleased to offer additional money saving opportunities for parcels.
Sustainable best practice As members of the Direct Marketing Association (DMA) ONEPOST recognise its duty to comply with relevant legislation and the need to champion ‘best practice’ wherever possible. In particular, we practice a policy of encouragement with our clients to send and the use of environmentally friendly papers. Where possible we also recommend ‘unwrapped mail’ avoiding the need for paper or polythene covering and the energy supplied used to perform that task. Our supply chain partners are also encouraged to adopt environmental policies with specific focus on unnecessary vehicle movements. ONEPOST have undertaken several pieces of primary research relating to the sustainability of direct marketing.
The ONEPOST Connect service offers:
National UK parcel delivery service For items weighing up to 15kg For items not exceeding 1.2 x 2.25m
48 hour service (UK), delivery up to 6 days per week For both B2B and B2C items
Fully trackable
From collection to distribution hub, local lifestyle courier and customer
Excellent support ONEPOST’s account management team are on hand to answer and resolve any queries you may have.
MEMBER
Telephone: 0800 138 3551 • Email:
info@onepost.co.uk • Web:
www.onepost.co.uk • Twitter: @ONEPOST_UK
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