Editorial Director


Ana-Maria Valente anamaria@dictum.co.za Publication Co-ordinator Queenie Masiza-Sangweni queenie@dictum.co.za


Admin / Advertising Director


Ornella Trinco ornella@dictum.co.za Advertising/Marketing Marlene Bilewitz & Associates careersuccess@dictum.co.za Head: Finance & HR Guida Morais


finance@dictum.co.za


Subscriptions & Client Liaison Thandi Mtshali subs@dictum.co.za Graphic Design


Dictum Design and Digital design@dictum.co.za Printing United Litho, Bert Groenewald, Tel: (011) 402 0571


Volume 23 • Issue 2 2010


Smart Do


your Part


The Company CareerSuccess is publilshed by


Dictum Publishers (Pty) Ltd 13 Allum Road, (adjacent to Eastgate and Park Meadows shopping centres) Bedfordview P. O. Box 751735 Gardenview 2047 Gauteng, South Africa Tel (011) 616 7401 Fax (011) 616 3244 E-mail: careersuccess@dictum.co.za www.dictum.co.za Opinions expressed in any article do not necessarily reflect on the publishers. All submissions to Career Success are subject to editorial change to suit the style of the magazine. Manuscripts and illustrations are accepted on the understanding that no liability for loss or damage is borne by the publishers. Contributions should be typed double- spaces, four to eight pages in length and be accompanied by a photograph of the contributor. The right of reproduction of any article or other matter published in Career Success is expressly reserved.©


Green Publishing! Be


Features 8 Key Feature – Think outside the hamster box – Douglas Kruger offers inspiring tips 12 Emotional Intelligence when in conflict with a colleague –Michelle MacKenzie advises 16 When the Brand = YOU! - Helen Nicholson shares her views 22 Professiona PAs are the eyes of the world - Judy Janse van Rensburg reports 24 A little can go a long way – Paul Bridle comments


Ideas and Techniques 2 Eds Memo – Score some goals 4 News. Views. Reviews - Fraud prevention 18 P&S – Problems with goal setting 26 ICAP – Empowerment of the Office Professional of today 28 Brain Fun – Your leisure page


careersuccess • issue 2 1


contents

Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32