Your TGMC Healthcare Team
Patient Advocate It is the right of all patients to receive
good care, to obtain understandable information about their treatment, to make decisions about their own fate, and to expect dignity, courtesy, privacy and respect. TGMC’s patient advocate helps to ensure the patient of these rights, acting as the liaison between the patient and the hospital staff and helping to interpret hospital policies, procedures and services. For more information, call extension 3588.
Patient Account Representatives Terrebonne General’s patient account representatives can answer questions about your hospital bill and help you interpret financial policies and billing procedures at the hospital. Te Business Office can be reached by calling 850-6126 Monday through Friday from 8:00 a.m. to 4:00 p.m.
The Medical Staff Te physician who admits you is responsible for directing your care while you are a patient in the hospital. Your physician, as the coordinator for your treatment program, should be consulted if you have questions about your illness.
The Nursing Staff 24-hour nursing care is provided by a team of professional registered nurses (RNs), licensed practical nurses and nurse assistants, who are specially trained in caring for the individual needs of each patient. A nurse director is responsible for directing and coordinating nursing
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www.tgmc.com (985) 873-4141
care on each unit. Tere is also an RN serving in an administrative capacity (Patient Placement) that monitors all nursing units in the aſternoons, evenings and weekends. Our nursing staff is easily identified by wearing either royal blue and/or white scrubs. Because our primary goal is to exceed your needs, please feel free to contact your nurse or the nurse director if you have questions or concerns.
Supportive Care Services Supportive Care is specialized medical care for people with serious illnesses. Te main focus is to provide patients with relief from symptoms, pain and stress of whatever serious illness they may have. Te Supportive Care team consists of a combination of doctors, nurses, social workers, counselors, chaplains, registered dietitians, pharmacists and rehabilitation specialists who work together as a team with a supportive care specialist to provide the best treatment for patients and also consults the family. Te team offers support every step of the way by helping to control symptoms and help patients to understand their treatment options and goals. Your doctor is able to provide a referral
for this service. For more information, please call 858-7673.
Housekeeping/Laundry Housekeeping cleans occupied patient rooms once daily, except on days of admission and discharge. Housekeeping cleans and readies vacant rooms for newly admitted patients. Laundry
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