Computer Based Training
competency and provides measures has highlighted that, in general, Summary
of the effectiveness (MOE’s) of the little training evaluation takes place. CBT must be treated like any other
training. However, it is often the This lack of importance attached training method; the technique should
case that organisations only evaluate to evaluating training programmes be chosen if it is assessed as being the
the trainees’ opinions of the training is often due to a perception that most effective way of training the task
course and do not measure the training is not an investment but a or tasks. CBT for the X-ray screening
effectiveness of training provided necessary expense. In jobs where task provides training solutions and the
nor the operational competency of new recruits are not expected to potential for skill acquisition not readily
the individuals trained in both the have experience of the job, (such available by other means. Nevertheless,
near term and long term. Although as X-ray security screeners) initial CBT must be considered as one compo-
assessing trainees opinions can employment training is a necessity. nent of an overall suite of tools, meth-
yield useful feedback on the content There is less incentive to look at ods, and training techniques to support
and delivery of a training course, it the cost-benefits, and more of an an effective detection and deterrent
does do not constitute an effective emphasis on making such training ‘system’. CBT should be considered as
means of training evaluation and as effective possible within present part of an overall system that can pro-
validation. For example, a trainee resource and operational constraints. vide cost effective initial, refresher, and
can equally enjoy or dislike a course The aviation security industry needs recurrent training not just for the X-ray
and learn or not learn from it. to be able to assess whether the training screening task but for the range of tasks
Similarly, a trainee may learn a great provided meets its requirements carried out at the screening checkpoint.
deal from the course but may not both at present and in the future. CBT integrated in this way can help
transfer the acquired knowledge The industry needs to know whether provide the highest levels of operational
for effective performance on the the training meets the requirements threat detection performance.
job. Ultimately, the goal of training of the trainees and the trainers, if
for the X-ray threat detection task the trainees are learning what they The author is member of the
is to influence the capability of are supposed to learn, if the training Transportation Group within Booz
individuals in performing to the is delivered effectively and efficiently and Company, London, UK
highest standards operationally. and ultimately that operational threat
The literature in training evaluation detection performance has improved.
December 2009 Aviationsecurityinternational www.asi-mag.com 21
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