The Helix Health Training and Implementation team at the their head offi ce in Dublin 24
Helix Health:
Driving IT Solutions in Healthcare
hospital’s pharmacies use our software,” Ireland to bring our products and
IT company in Ireland that is a
says Mr Beggs, adding, “GPs would be a services to the Middle East, specifi cally
Microsoft Gold Certifi ed Partner which
similar statistic: about eight out of ten UAE and Bahrain.”
it has been since 2006. “The Gold
of Ireland’s GPs have at least one Helix
Certifi ed Partner status is Microsoft
Health software product.” A Unique Offering
recognising development excellence
It’s true to say that when you become a
in a development house and they
Working With the HSE customer of Helix Health, you become
make available their developers and
With such a large footprint in the Irish part of a rapidly expanding client
development tools to work with ours,”
marketplace, it’s hardly surprising that base waking up to the
explains Beggs, who is
Helix Health has been working closely benefi ts the company
‘Medical
also heavily involved with
with the HSE for a number of years to can offer. “The footprint
create effective software solutions. “We in the market is certainly
Professionals are at
the industry on a national
scale. As well as being
do a lot of connectivity for HSE,” Mr unique. The nearest the driving force of
on the Executive Council
Beggs says. “For example, practically indigenous Irish company
new product
of the Irish Software
all of our GP systems connect to HSE is probably 15 per cent
Association, Howard
facilities and download lab results and of our size,” says Beggs,
development.’
Beggs is the Founding
integrate them into the patient record. meaning that each
Director of HL7 Ireland
“We also have worked with the HSE customer can be confi dent that Helix
– the healthcare messaging standards
with things like breast referral, the Health is at the forefront of development
body – and a Founder of the Healthcare
cancer screening programme and the in the industry, as well as constantly
Vendors Association. While this makes
heartwatch programme.” As well as gaining knowledge from the various
him an expert in his arena, Beggs is
these projects, Helix Health works on an sectors it works with. “We work with
quick to point out that the real driving
ongoing basis with the HSE, specifi cally General Practicioners and pharmacies,
force behind the company’s product
within the Primary Care but we also work
development is its Independent Clinical
Reimbursement Service with drug companies,
Advisory Board. “Whilst we can build the
With a history of more than 20 years in
(PCRS), managing the ‘The HSE is our single managing the electronic
products, we don’t expect programmers
the Irish marketplace, Helix Health truly
transition of claims
represents an indigenous company of
largest customer.’
ordering system for drug
to come up with clinical solutions. We
information from wholesalers through our
have a Clinical Advisory Board, which is
scale and fortitude. Relaunched in 2007
pharmacies. systems, so we’re talking
Chaired by Professor Arthur Tanner, who
as the result of consolidation, Helix
“While most of our business is spread with such a wide range of stakeholders
is also the Director of Surgical Affairs
Health designs, develops and delivers a
across thousands of customers, like in the industry. We do represent a very
at the Royal College of Surgeons, while
range of software applications to the
GPs and Health Centres, which are comprehensive knowledge base here.”
the rest of the board is made up with a
healthcare industry. The core business
independently owned, we interface Helix Health also has a very strong
selection of GPs, independent pharmcy
serves General Practice, Retail Pharmacy,
with the HSE, and it would be our single customer service ethos, with 41 members
and chain pharmacy,” says Beggs.
Hospital Pharmacy, Chemotherapy
largest customer,” asserts Mr Beggs. of staff at hand to support customers
“What we do, is capture the views of
and Private Medical Consultants and
“This is spread across dozens of hospitals, nationwide. In addition to its central
medical professionals and clinicians, and
Outpatient Clinics, while more diverse
former healthboards and the PCRS.” call centre, Helix Health has a network
that is what really is at the driving force
centres such as the Dublin Well Woman
Based in Dublin, Helix of regional engineers on the road, a full
of new product development.”
Clinic and travel clinics
Health is a homegrown institute of training and development
have also seen the
‘80 per cent of Irish business, but one with accredited tutors to provide education
benefi ts of using Helix
hospital’s pharmacies
signifi cant exports in the and training, and broadband connectivity
Health software to
UK and the Middle East. to most customers, meaning many issues
improve their systems. use our software.’
“We’ve at least 40 centres can be resolved quickly and remotely.
The scale of Helix Health’s
of excellence for cancer
signifi cance in Irish
care that use our software in the UK,” Industry Leaders
healthcare is clear to see when we spoke
Mr Beggs explains. “We have proactive Employing only the highest standards,
to Howard Beggs, CEO, to gain some
screening right across the UK, and more Helix Health’s status is reinforced by
www.helixhealth.com
insight: “In Ireland, 80 per cent of the
recently, we’re working with Enterprise the fact that it is the only healthcare
Tel: + 353 1 463 3000
health matters is 4.indd 87 27/11/2009 20:53:21
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