How to
book
Call us on
Book with your Book online at
0845 358 5000
ABTA travel agent www.oceanvillageholidays.co.uk
Monday to Friday 8.00am-8.00pm, Saturday 9.00am-5.00pm
and Sunday 10.00am-4.00pm
(Calls are charged at local rates and may be recorded for training purposes)
Before you book, please make sure you have read the Price Information on page 88 and the Booking Conditions on
pages 94-95. Please note that by making a booking (either direct with Ocean Village or through your travel agent) and
paying the deposit/holiday price, you will be accepting our Booking Conditions and all other information relevant to your
holiday in this brochure.
When making your booking, please make sure you have the following information to hand:
1) Cruise details 7) Special requests
Ocean Village must receive payment in full for
your holiday no less than 56 days (eight weeks)
For all holidays we need the cruise number, UK Requests for special dietary, mobility or medical
before departure. If we do not receive payment
departure date and the itinerary name(s). requirements must be made at the time of booking.
by this time we reserve the right to end the
2) Cabin details
Please see pages 84 and 90-91 for further
contract between us and re-sell the accommodation
information.
We need to know what grade of cabin you would
held for you, which means you will also forfeit
like and how the beds should be configured on
8) Celebration packages
your deposit.
board (i.e. twin or queen-size). Please note that in If you would like to book a Celebration Package
Your final balance can be taken from the credit
some cabins and when the third/fourth pull-down (pages 24-25) please contact Reservations at least
or debit card used to pay your deposit. If you
beds are used, the twin beds cannot be converted a week before the ship sails. Orders can be paid for
prefer to pay by cheque, please make it payable
(see the Deck Plans/Cabin information on pages using a credit or debit card, but please note that we
to Ocean Village and send it to: Finance Receipts
78-79 for details). only accept Delta debit cards (not Switch or
Team, Ocean Village, Carnival House,
100 Harbour Parade, Southampton SO15 1ST.
3) Passenger details
Maestro).
If you make a booking less than 56 days before
We need the full name, gender and title (Mr, Mrs, Miss
When you have made your booking you will be
departure we must receive full payment at the time
etc) of each passenger as it appears in their passport.
given a booking reference number. You will then
of booking.
We will also ask for each passenger’s date of birth.
need to pay a deposit of 10% of the holiday price
We also need the date of birth of any children (aged
per person (or the full balance for bookings made
Immigration regulations mean that we need certain
over 2 and under 14) or infants travelling.
within 56 days of departure), plus the full insurance
details from everyone travelling with us. To give us
premium (where applicable) at the time of booking.
this information you can visit our website at
4) Address details For passengers booking direct with Ocean Village, www.oceanvillageholidays.co.uk (select ‘Already
We need the full postal address of all passengers
deposits are only payable by credit or debit card.
Booked?’ then ‘Update Your Details’), or call us on
travelling (including postcode) and at least one
We only accept Delta debit cards, not Switch or
0845 358 5000. Whichever way you choose,
contact telephone number.
Maestro. These deposits are not returnable in the
please make sure we receive your details as soon
case of cancellation but may be recoverable under
as possible – if we don’t receive this essential
5) Flight details
your insurance cover – please see page 87 or check
information it could delay the start of your
We need to know which regional UK airport you’d your alternative policy for details.
holiday.
like to fly from/to (excluding Cruise Only holidays).
Details can be found on page 86.
After booking
Around 2-3 weeks before you travel you will receive
your travel documents and luggage labels – either
Once you have made your booking and paid your
6) Insurance details
via your travel agent or sent direct to your home
deposit this is what will happen:
address if you booked direct with Ocean Village.
All passengers travelling with Ocean Village must
We will send you a Booking Confirmation showing Please check that the details are correct and make
have valid travel insurance in place for their holiday.
your holiday details and the remaining balance due. sure you add your cabin number to your luggage
You can either take out travel insurance arranged for
Please check this carefully. labels and attach them to your bags before
Ocean Village passengers with Preferential
Insurance Services Limited (please see page 87 for
Around 8-10 weeks before departure you will
departure.
details) or make your own arrangements. Whichever
receive an Action Ashore booklet and booking If you book within two weeks of departure you will
insurance you take out you need to provide us with
form, together with a general information pack need to collect your airline terms and conditions
the following details: the name of your insurance
detailing everything you need to know about your from the airport (no cruise tickets will be required).
provider, the policy number, the name of the
holiday. For further information please contact
Emergency Assistance Company nominated in the
Reservations.
policy and its emergency telephone number.
www.oceanvillageholidays.co.uk
88
89
Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96