NCL Freestyle Cruising 2010/11 - 1st Edition Brochure January 2010 – April 2011.
nullhe nullollonullng Boonullng Conditions nullornullthe nullsis on nullich any NCL resernullation nully null accepted and constitute the Contract onullCarriage.
nullease read thenullcarenulllly. All innullornulltion correct at tinull onullprint - nully 200null- nullt sunullect to change.
Travelling with us is one of the world’s best holiday buys. nulle cannot accept any liability if we are not notified of any error of the decrease in our costs. nullny surcharge must be paid with the
Your cruise holiday fare includes all meals (other than cover or omission in your confirmation invoice within the above time balance of the cost of the holiday or within nullnull days of the issue
charges at certain restaurants) and entertainment on board ship, limits. nulle will do our best to rectify any mistanulles made by us date printed on the surcharge invoice, whichever is the later.
detailed port briefings, port charges, departure taxes, baggage which are notified outside these time limits. nullowever, you will nulllease note that holiday arrangements are not always purchased
handling, and where applicable, flights, hotel stays (room only) be responsible for any costs and expenses involved in local currency and some apparent changes have no impact on
and transfers between airport, hotel and ship. nullot included, in doing so. the price of your holiday due to contractual and other protection
however, are service charges (see clause nullnull), optional in place.
programmes or activities such as shore excursions or meals 2. Payment
nulle promise not to levy a surcharge within nullnull days of the start of
ashore (unless otherwise stated in the itinerary description), any nulln order to confirm you chosen holiday, a deposit is renulluired as
your holiday. nullo refund in respect of any decrease in costs will be
fuel supplement, personal services, other items available on board followsnull
payable during this period either.
and any other service not expressly included in your cruise fare.
nulle reserve the right to correct errors in both advertised and
The following nulloonulling nullonditions together with the information
Anull nullEPnullnullnullT nullNnullnullnullMATnullnullN confirmed prices. nulle will do so as soon as we become aware
contained in the nullrenulluently nullsnulled nulluestions section contained in
of the error.
this brochure form the basis of your contract with nullnullnull (nullahamas)
Destination/Category Deposit
nulltd., trading as nullnullnull andnullor nullorwegian nullruise nulline, a limited
nullrope nullnull per person 5. Changes by you
liability company incorporated in nullermuda, with its head office
nulll other destinations nullnull per person
nullhould you wish to manulle any changes to your confirmed holiday
in nulliami, nulllorida, nullnullnull and registered as a branch in nullngland and
outside of nullnull days or nullnull days for nullnull suites and above, you must
nullales. nullts office in nullngland is at nulloratio nullouse, nullnullnullnullnull nullulham
null nullites and above nullnullof total fare
notify us as soon as possible. nullhilst we will endeavour to assist,
nullalace nulload, nullammersmith nullnull nullnullnull. nulllease read them carefully
we cannot guarantee we will be able to meet any such renulluests.
as they set out our respective rights and obligations. or full payment if boonulling after balance due date (see below).
nullhere we can, an amendment fee of nullnullnull per person per change
nullxcept where otherwise stated, these nulloonulling nullonditions only
The renulluired deposit null full payment must be paid at the time
will be payable together with any costs incurred by ourselves and
apply to cruise only or cruise inclusive holiday arrangements
of boonulling . You can pay by chenullue, nullmerican nullxpress,
any costs or charges incurred or imposed by any of our suppliers.
which you boonull with us in the nullnull and which we agree to manulle,
nullasternullard, nullisa, nulliners, nullolo, nullwitch or nullaestro. nullf paying by
provide or perform (as applicable) as part of our contract with
cardnull card number, name on card, expiry date and three digit
6. Cancellation by you
you. nullll references in these nullonditions to nullcruisenull, nullholidaynull,
security code on bacnull of card will be renulluired.
nullhould you need to cancel your chosen holiday once it has been
nullboonullingnull, nullcontractnull, nullpacnullagenull, or nullarrangementsnull mean such The balance of the holiday cost must be received by us not later
confirmed, the first named person on the boonulling (who must be
holiday arrangements. than the balance due date which is nullnull days prior to the start of
at least nullnull) must immediately advise us by telephoning us on
nulln these nulloonulling nullonditions, nullyounull, nullyournull and nullnulluestnull means all
the holiday for all cruises (full payment for nullnull nullrades and above
nullnullnullnull nullnullnull nullnullnullnull during normal wornulling hours. nullf an individual
or any of the persons named on the boonulling (including anyone
is renulluired at nullnull days). The balance due date will be shown on
nulluest wishes to cancel their place on the boonulling (but not the
who is added or substituted at a later date). nullnullenull, nullusnull and nullournull
the confirmation invoice. You must ensure payment reaches us by
entire boonulling), that person must telephone us on nullnullnullnull nullnullnull nullnullnullnull
means nullnullnull (nullahamas) nulltd., trading as nullnullnull andnullor nullorwegian
this date. nullf we do not receive all payments due (including any
during normal wornulling hours. The cancellation may be confirmed
nullruise nulline.
surcharge where applicable) in full and on time, we reserve the
by writing to the nulluest nullervices nullepartment, , nullnullmail null
right to treat your boonulling as cancelled by you. nulln this case the
longuestservicesnullncl.com. nulls we incur costs from the time we
1. Making your booking cancellation charges set out in clause null below will be payable.
confirm your boonulling, the following cancellation charges will be
You may boonull with us directly by telephone on nullnullnullnull nullnullnull nullnullnullnull nullxcept for flight inclusive boonullings, all monies you pay to one payable. nullhere the cancellation charge is shown as a percentage,
or via one of our authorised travel agents or our website of our authorised travel agents for your holiday with us will be this is calculated on the basis of the total cost payable by the
www.ncl.co.unull. nullefore manulling a boonulling you must ensure held by the agent on your behalf until we issue our confirmation person(s) cancelling excluding taxes and fees and amendment
that you have read and understood these nulloonulling nullonditions invoice. nullfter that point, your agent will hold the monies on our charges. nullmendment charges are not refundable in the event of
(raising any nullueries you have with us). You will be asnulled to behalf. nullor flight inclusive boonullings, all monies paid to such the person(s) to whom they apply cancelling.
confirm you have read the nulloonulling nullonditions before your agents for your holiday with us will be held on our behalf until
boonulling is accepted. The first named person on the boonulling they are paid to us or refunded to you.
must be at least nullnull.
null binding contract between us will come into existence when we
null. nullour contract
B. CANCELLATnullnullN PnullLnullCnull
verbally confirm your boonulling and provide a reservation number null binding contract between us comes into existence when we
Period before departure notification of
to you if boonulling direct or your travel agent receives confirmation confirm your boonulling to you or your travel agent as set out in
cancellation received by us
Cancellation charge per person cancelling
of your boonulling and a reservation number from clause null. nulle both agree that nullnglish nullaw (and no other) will
us verbally or via our reservations system or your boonulling is apply to your contract and to any dispute, claim or other matter All other bookings other than AE nullranulle annull abonulle
confirmed by our website. nullayment of the renulluired deposit or full of any description which arises between us. nulle both also agree
more than nullnull days deposit
payment as applicable and as referred to in clause null below must that any dispute, claim or other matter of any description (and
be made at the time of boonulling. nullf payment is not made whether or not involving any personal innullury) which arises
nullnullnullnullnull days nullnullnull
as renulluired, we are entitled to treat your boonulling as cancelled between us must be dealt with by the nullourts of nullngland and
nullnullnullnullnull days nullnullnull
and to levy cancellation charges as set out in clause null below. nullales only.
nullnullnullnull days nullnullnull
The service charge applicable to your cruise (see clause nullnull) nullhanges to these nulloonulling nullonditions or the information
will be added to your boonulling at the time of confirmation. This contained in the nullrenulluently nullsnulled nulluestions section shown
nullnder null days nullnullnullnull
charge will be shown separately on your confirmation invoice and in our brochure will only be valid if agreed by us in writing. nullfter departure nullnullnullnull
will be payable at the same time as the balance of the holiday
AE nullranulle annull abonulle
cost. nullf you do not wish to pay your service charge null. The cost onull your holinullay
in this way, you may asnull for it to be removed from your
Please notenull changes annull errors occasionally occur. nullou must
more than nullnull days deposit
confirmation at the time of boonulling or at any time up to
check the nullrice onull your chosen holinullay at the time onull booking. nullnullnullnullnull days nullnullnull
null weenulls prior to departure. nullf you do so, the service charge
will be added to your shipboard account and must be paid before
nulle reserve the right to increase or decrease the prices of unsold nullnullnullnullnull days nullnullnull
departure from the ship. nullf you cancel your boonulling before
holidays at any time. nulle also reserve the right to manulle changes
nullnullnullnull days nullnullnull
departure but after paying your service charge, the service
to and correct errors in advertised prices at any time before your
charge will be refunded in full. nullhere your service charge has
holiday is confirmed. The price of your chosen holiday will be
nullnder null days nullnullnullnull
been prenullpaid before departure, refunds are not available
confirmed at the time of boonulling.
nullfter departure nullnullnullnull
onboard and you must apply for a refund, if applicable, after your
nullnce the price of your chosen holiday has been confirmed at
return home by writing to our nulluest nullelations department.
the time of boonulling, we will only increase or decrease it in the nullepending on the reason for cancellation, you may be able to
nullollowing confirmation of your boonulling as above, we will issue a
circumstances set out below. nullrice increases or decreases after reclaim these cancellation charges (less any applicable excess)
confirmation invoice. This invoice will be sent to the party leader
boonulling will be passed on by way of a surcharge or refund. null under the terms of any travel insurance policy you have. nulllaims
or your travel agent. nulllease checnull this invoice, your ticnullets and all
surcharge or refund (as applicable) will be payable, subnullect to the must be made directly to the insurance company concerned.
other documents carefully as soon as you receive them. nullontact
conditions set out in this clause, if our costs increase or decrease
nullf any nulluest is prevented from travelling (for example, as a result
us immediately if any information appears to be incorrect or as a result of changes in transportation costs or dues, taxes or
of their own illness or innullury or the serious illness or innullury of a
incomplete. nulllease note, all telephone conversations with our fees payable for services such as landing taxes or embarnullation
close relative), they may transfer their place to someone else
reservations department are recorded. or disembarnullation fees at ports or airports or the exchange rates
(introduced by you) providing we are notified not less than nullnull
nullf you need to correct the spelling of the name of any nulluest or which have been used to calculate the cost of your holiday.
days before departure (nullnull days for nullnull and above). nullhere a
any other incorrectly stated (by us) information, you must do
nullven in the above cases, only if the increase in our costs exceeds transfer to a person of your choice can be made, all costs and
so by contacting us within null days of receipt by you of your
nullnull of the total cost of your holiday (excluding insurance charges incurred by us andnullor incurred or imposed by any of
confirmation invoice providing the correction is made more than
premiums and any amendment charges) will we levy a surcharge our suppliers as a result together with an amendment fee of
nullnull days in advance of your departure date. nullf you are boonulling
and then only for any increase in excess of this nullnull. nullnullnull per person transferring their place must be paid before
within nullnull days of departure, you must notify us of any errors
nullf any surcharge is greater than nullnullnull of the cost of your holiday the transfer can be made. nullor flight inclusive boonullings, you
(by us) within nullnull hours of receiving your confirmation invoice. nulln
(excluding insurance premiums and any amendment charges), must pay the charges levied by the airline(s) concerned.
administration fee of nullnullnull per person per change will be payable.
you will be entitled to choose one of options (a), (b) and (c) as nulluests should note that airlines may not allow name changes
This administration fee will also be payable if you wish to manulle
set out in clause null below. You have nullnull days from the issue date on scheduled flights and that the flight boonulling may need to
any other alteration to your boonulling at any time (subnullect to
printed on the surcharge invoice to tell us if you want to choose be cancelled and reboonulled if a name needs to be changed. The
availability).
option (b) or (c) as set out in clause null below. nullf you do not tell us reboonulling will always be subnullect to flight availability and to the
nulluests should note that airlines may not allow name changes or
that you wish to choose either of these options within this period payment of any charges imposed by the airline(s), which may,
date changes on scheduled flights and that the flight boonulling
of time, we are entitled to assume that you do not wish to do so in some cases be the full cost of the ticnullet.
may need to be cancelled and reboonulled if a name needs to
and will pay the surcharge. null refund will only be payable if any
be changed. The reboonulling will always be subnullect to flight
decrease in our costs exceeds nullnull of the total holiday cost as set
availability and to the payment of any charges imposed by the
out above. nullhere a refund is due, we will pay you the full amount
airline, which may, in some cases be the full cost of the ticnullet.
1null
nullnullnull.ncl.co.uk
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