What do I need to know about life on board
Can I phone home from the ship?
Of course, you can phone, email or fax anywhere in the world – charges apply. You can also stay connected on the high seas using your own compatible mobile phone with NCL Freestyle Cellular Service. It’s accessible from most mobile phones and international roaming charges are billed to your home account.
Is there a doctor in the house?
A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship’s doctor. Please note that medical facilities are designed to provide basic medical care and guests may have to be evacuated at their own expense in the event of serious illness.
Is there an age restriction for drinking alcohol?
Yes, as a general rule, guests must be 21 or over to buy or drink alcohol on board. However, guests aged 18-20 will be allowed to purchase and personally drink beer and wine on board with the consent of a parent or legal guardian who is on the same cruise. This only applies when the ship is outside the U.S. state territorial waters (3 miles) and doesn’t apply aboard ships sailing in Hawai’i or Alaska. The parent or guardian must accompany the young adult to the ship’s Reception Desk, with proof of their relationship and complete a Special Consent Form.
Oh, and just one more thing, children are not allowed in the on-board bars after 11pm, or in the bowling alley aboard Norwegian Gem & Norwegian Pearl after 9pm. So check them into the children’s group babysitting programme – it’s open from 10pm to 1am and they’ll have much more fun. Charges apply.
Can I bring my own alcoholic drinks on board?
Sorry, but we do not allow guests to bring their own alcohol to drink on board. If you purchase alcohol ashore to take home with you, this should be given to the ship’s crew when you get back on board and it will be returned to you at the end of the cruise.
Can I smoke on board?
We want you to be comfortable on board, so most public areas throughout all NCL ships are smoke free. If you smoke cigarettes, you can do so in your stateroom, on your balcony, in the casino or designated smoking lounge (where available). You can smoke cigarettes, pipes and cigars outside on open decks, (just not around food venues, sport decks, kids’ pool areas and other designated non- smoking areas).
What about gambling on board?
There are casinos with table games and slot machines on board all our ships (except Pride of America). So, if you fancy a flutter, be our guest. Just one thing you have to be 18 or over to gamble. Sorry kids, but that’s the law.
Is there any chance of a rough sailing?
All NCL ships are fully stabilised for the smoothest possible cruising and we aim to plan our itineraries to sail in regions at the times of year when the seas are at their calmest.NCL adheres to the highest standard of shipbuilding in the world. Our Method I construction meets the 1967 Fire Safety Requirements and the 1960 Safety Of Life At Sea Convention regulations. All our ships meet the 2001 SOLAS specifications. Our ships also pass annual inspections by the U.S. Coast Guard, and the Norwegian and Bahamian governments.
If you’re sailing from New York and your Norwegian Gem or Jewel departure is delayed for longer than 12 hours due to weather, you will receive an on-board credit of U.S.$100 per person (maximum U.S.$200 per stateroom) on your current departure.
Are babysitters available?
NCL Kid’s Crew counsellors offer group supervision and activities for children aged 2 to 12 at a nominal cost. Evening hours are 10pm to 1am. In port, the group sitting programme operates from 9am to 5pm. Sorry, but private babysitting is not available.
Can I get my laundry done?
Sure, for a small charge, laundry and dry cleaning are available on all our ships.
Disembarkation day – sorry
What do I do with valuables on board?
All staterooms and suites have mini-safes. But please note that NCL is not and cannot be held responsible for valuables left in staterooms or elsewhere on the vessel.
How do I book shore excursions?
Just go to
www.ncl.co.uk and click on Shore Excursions and you can browse all the exciting choices available in every port of call. Once you’ve chosen the excursions you want to do, it’s a good idea to pre-request them online and you can do this up to five days before sailing. Alternatively, buy them on board at the ship’s Shore Excursion Desk, or just step ashore and do your own thing.
How do I get ashore?
In most ports your ship docks right alongside the quay and you simply walk ashore. At a few ports, shown with an anchor symbol on the itinerary, we drop anchor at sea and you go ashore in the ship’s small boats – called tenders – which offer a complimentary shuttle service to and from the port.
to mention it but all good things must come to an end
What happens to my luggage?
All suitcases are collected the night before disembarkation and will be waiting for you
on the pier, so bring an overnight bag for your essentials.
What happens on the last day of my holiday?
For our worldwide Fly-Cruise packages, after your cruise we’ll transfer you from your ship to the airport for your flight to the UK. Depending on your flight time, we can organise day room accommodation or a Shore Excursion for you (available at a supplement).
On European Fly-Cruises we’ll transfer you direct from the ship to the airport. But if you have a later flight, instead of waiting at the airport, why not take one of our great shore excursions and see more of the local city and attractions?
Weather Guarantee
Winter
Still want to know more? Just call NCL Guest Services on 0845 201 8907 and we’ll be happy to help or visit
www.ncl.co.uk
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www.ncl.co.uk
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