what are the challenges
for the public sector?
l Demands to modernise
l Higher expectations from the general public
l Increased requirements for partnerships
across public sector as well as with private
and voluntary organisations

From: Strengthening leadership in the public sector,
Performance and Innovation Unit, 2008
• There has been a transition to a more challenging
operating environment
• Customer expectations have risen further
• Increasing leaders’ focus on performance has
sometimes altered the psychological contract
• ‘Parachuting in’ private sector senior leaders has
been a blessing and a curse
How can business
psychology help?
l Support with
recruiting,
retaining and
realising the
potential of the
human resources
on which success
depends
l Advice on
leadership and
human resource
strategies and
www.opp.eu.com
solutions
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