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Thomas-Kilmann Conflict Mode Instrument
If you want to get started using psychometrics
for development within your organisation as
soon as possible, then why not try using the TKI
instrument - no qualifications are needed.

The Thomas-Kilmann Conflict Mode Instrument (TKI) is a versatile and
easy-to-use instrument that helps people identify their preferred approach
to conflict. It reveals how different conflict-handling styles affect the outcome
of a conflict situation, both in terms of relationships and results. Its simple
but insightful framework also helps trainers and line managers open group
discussions around conflict or critical
decision-making.
Applications
The TKI is proven to be an effective tool
for enhancing interpersonal and group
• Conflict management
dynamics at every level of an organisation
• Interpersonal skills
and is rapidly growing in popularity. development
The TKI is also ideal for use in one-to-one
• Effective decision-making
sessions as a coaching tool, to explore an
• Influencing and
individual’s influencing style and enhance
negotiating skills
development
their effectiveness in negotiating. HR
• Team development
professionals, development specialists,
coaches and consultants benefit from the
• Line manager coaching
accessibility of this tool, as no training is
• Executive coaching
required, which means you can use all
materials without having to qualify.
To buy now and start to
exploit conflict as a source of
energy and innovation,
call 0845 603 9958 to order or
buy online at www.opp.eu.com
0845 603 9958
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