FORMATS WE ACCEPT
Software changes incredibly frequently, so it’s best to call us before you start work to
check which versions we support.
Please always send us the native file from your application, not an EPS or PDF file, and
make sure it is clearly labelled. To avoid confusion, it would be helpful if your disk contained
only the relevant files you want printing.
We can accept files supplied by email or on a CD. If you are using any other format please
check with us first.
WHAT TO DO NOW
We want your file to print the way that you want it to print. And more than anything else,
we want you to be happy with the work that we produce for you. So, if there’s anything at
all that you don’t understand – give us a call (preferably before you start designing).
Chances are, if you’ve followed our advice (and remember, we’ve seen thousands of disks in
our time – we know what works and what doesn’t), then your file probably will print just
fine. But for your peace of mind, even if you’re a design superstar, we’d recommend that
you go for our Hand Holding service. For a very low cost, we will check your file and help
you achieve the results that you want to achieve – see page 03 for full details.
If someone else is creating the file, we strongly suggest you opt for our Hand Holding service.
At very least, make them responsible for placing the order, and paying for the print. That way,
if their file turns out to be incorrect (as they sometimes do), you won’t be stuck in the middle.
Happy designing, and remember, we’re on your side!
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