VALUE.DELIVERED.
How can supply chain meet the demand for health equity?
by Karen Conway, Vice President, Healthcare Value, GHX
he COVID-19 pandemic heightened the world’s awareness of the stra- tegic importance of the healthcare supply chain, perhaps more than any other event in history. Now, as hospital shelves fi ll back up with necessary supplies, and America approaches herd immunity, sup- ply chain has another opportunity to help address one of healthcare’s most challeng- ing issues: Health Equity.
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Later this month, I have the privilege of chairing a supply chain-focused panel at a virtual national conference on Health Equity (
healthequitysummit.com). The free event is made possible through the generous support of the Commonwealth Fund. In preparation for the conference, I wanted to share some initial ideas on supply chain’s role, but fi rst let’s consider the root causes and the implications for our healthcare system and society at large. The concept of health equity originated in the mid-19th century, when social medicine scholars recognized that “social and class inequalities led to inequities in health.” Today, a growing body of research has linked systemic racism to higher incidence and severity of COVID- 19 among the poor, which are dispropor- tionately people of color. Many of these individuals were deemed essential work- ers with jobs that increased their chances of contracting the disease. Inequities in access to a range of social and economic benefi ts - employment, housing and nutri- tious food, etc. - have also been tied to a higher prevalence of chronic diseases (e.g., hypertension, obesity and diabetes) that increase the acuity of COVID-19 among communities of color. Beyond the devastating impacts on indi- viduals and families, health inequities also threaten hospitals. “Safety net hospitals have probably been the most hard hit, given their high proportions of indigent and socially vulnerable patientsand their] disproportionate share of COVID-19 admissions,” stated economist Gail Wilen- sky, Ph.D., the fi rst chair of the Medicare Payment Advisory Commission (MPAC) and the former administrator of the Health Care Financing Administration (HCFA),
the forerunner to the Centers for Medicare and Medicaid Services (CMS). But caring for the poor does not have to
be bad for business. or example, during the pandemic, primary care providers that cared for high-risk patients under a capitated revenue model did much better fi nancially than those operating under fee- for-service. Practices that rely on volume saw their revenues decline sharply as patients deferred care, while those under capitated models continued to receive revenue in the form of “per member per month” payments. The stark contrast has revived discussions about the value of capitation for hospitals.
But what does this have to do with sup- ply chain?
Social determinants of health (SDOH) We’ve already seen supply chain become more involved in SDOH. Geisinger’s supply chain played a key role in the success of the health system’s Fresh Food armacy, by helping contract for and stock nutritious food for patients with Type II diabetes. Other hospitals are leveraging supply chain skill sets to support access to critical social needs, including affordable housing and transportation.
Supplier diversity
Helping support diverse (women, minor- ity and veteran-owned) businesses is often the first (and sometimes only) linkage many make between supply chain and health equity. That’s certainly true, but the full value is often underestimated. Money spent with local, diverse suppliers and local community businesses can have a ripple effect, multiplying the economic impact through additional spending in the community by those businesses and their employees.
Domestic manufacturing As hospitals seek more domestic manu- facturers to reduce dependency on for- eign made goods, even greater benefi ts can be realized if hospitals help support investments in manufacturing capacity
58 June 2021 • HEALTHCARE PURCHASING NEWS •
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in minority communities. Not only can they increase supply reliability, they are also helping create new manufacturing jobs that often have one of the highest multiplier effects.
Training and development With the creation of new jobs comes the need for training and career development. Hospitals are playing a role here, too. or example, in Chicago, hospitals serv- ing disadvantaged communities on the city’s West Side joined together to create a shared laundry and hire local residents, while training others to fi ll much needed medical assistants’ positions. Hospitals, including supply chain departments, are also working to hire and create career pathways for women and minorities, in part to help refl ect and better serve their communities.
Operational foresight
As healthcare is increasingly delivered outside the hospital, supply chains are expanding their logistical footprints. This takes on greater signifi cance as healthcare systems seek to identify and better serve vulnerable populations, which is not only the right thing to do but will be critical as hospitals take on more risk, including capitation. Some public health organiza- tions are using SDOH data and other community-based information to sup- port the allocation and delivery of critical resources to disadvantaged communities. Now consider the possibilities that
advanced analytics brings to the equation. We are already benefi ting from artifi cial intelligence (AI) and machine learning to understand which products work best on which types of patient populations and to predict their future health needs. Supply chains could leverage this data to work with clinicians to both source and improve access to the products and services most needed by the poor and communities of color.
These are just a few possibilities to explore, and I suspect there are many more, if we view supply chain through a broader lens. Think beyond supply chain’s primary
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