CONTINUING EDUCATION TEST • JUNE 2021 Sponsored by


SELF-STUDY SERIES


CSSD/SPD process improvement projects Planning facilitates successful implementation


Circle the one correct answer:


1. Effective process improvement plans only require the acceptance of the manager to be successful. A. True B. False


2. There is no value for Sterile Processing & Distribution (SPD) departments to do process improvement plans. A. True B. False


3. Improvement plans can be effectively completed with a week’s worth of data. A. True B. False


4. An improvement plan requires a root cause that needs to be changed to make processes better in the department. A. True B. False


5. An improvement plan allows you to showcase with data how you have improved a process. A. True B. False


6. Quality of care benefits for your patients can be obtained through the implementation of process improvements. A. True B. False


7. The only improvement plans allowed for SPD teams involve cancelled loads or positive biological tests? A. True B. False


8. Process improvement plans can effectively help a department eliminate wasteful actions in the daily work practices. A. True B. False


9. One tool used in a process improvement plan is the DMAIC methodology, Define, Analyze, Monitor, Improve and Control. A. True B. False


10. SPD departments need real-time data to quantify information shared in reports to various teams for successful improvement plans. A. True B. False


The approval number for this lesson is 3M-HPN 211005.


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