Tech focus

worked hard to try to get this right and it’s a continual process as we learn and adapt to what users want. ‘The newly established award demonstrates OpenAthens’ ongoing commitment to the evolution of the information industry by providing simple access to knowledge for the benefit of all.’ Emerald Publishing’s ‘Emerald Insight’ was a shortlisted finalist alongside Bloomsbury Publishing’s ‘Bloomsbury Digital Resources’ and Cambridge University Press ‘Cambridge Core’. Commenting on the awards,

[The] design was praised for making research that benefits society easy to discover

access to content. The most recent GDPR and accessibility regulations focus on protecting user rights, promoting inclusion and diversity, and advocating good UX design. ‘The sector will benefit from

improved user experience. However, publishers and institutions will seemingly be the parties shouldering the cost, in terms of redesigning content platforms which embrace new technology and different ways of working. Larger publishers and well-funded institutions may not view this as a major disruption, but smaller institutions and | @researchinfo

Publishing, Harriet Bell, added: ‘We’re really honoured to win this Best Publisher User Experience Award, among other platforms of such high calibre. ‘Our mission is to make research

accessible, digestible and enjoyable to discover and read. The experience we can offer users on the Emerald Insight platform is critical to achieving that. We’ve

OpenAthens chief commercial officer Mike Brooksbank said: From everyone at OpenAthens we’d like to say a big congratulations to Emerald Publishing for winning this award, it is well deserved. ‘We’re thrilled to see how well received the Best Publisher User Experience Award has been in its first year and we look forward to continuing the award in the future.’

‘OpenAthens is committed to driving

innovation in the information industry and to make access to knowledge as easy as possible for end users. With this award we hope to continue raising the awareness and importance of simplifying access to valuable digital resources.’

independent publishers might struggle to prioritise the changes needed to deliver a seamless journey to content to end-users, and remain competitive. ‘In 2018, we conducted

research into the challenges faced by the modern librarian in which 99 per cent of respondents reported an increase in demand for remote access to library resources among students and researchers. This has evidently driven educational institutions to place increasing emphasis on

improving the student and researcher experience, leading to the better use of tools and technology. ‘This provides seamless access to valuable digital

Research Information recently published a feature on UX

resources, as well as to analyse resource usage and student/researcher engagement. Increased focus on user experience within scholarly publishing might also inadvertently accelerate the process of redefining the value of education, in line with the changing ways of working in both academic and professional settings.’

June/July 2020 Research Information 17

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