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possibly give them a quick try out before deciding which ones will fit into the stock range. It is not only the quality of the tools themselves that has to be right, the quality of the offer and discounts has to be spot on too, in order to compete in this highly competitive market. Future Developments Looking to the future, Lee Garth Tools has a major initiative planned to manage


increased internet sales. Premises-based businesses can often offer the best of both worlds to customers who buy on the internet because they can return the tools for service or repair to a real shop – unlike many of the internet outlets who


will happily sell you kit, but are unwilling to take any further interest if it breaks or needs servicing. David foresees that the economic conditions for businesses may be difficult in


the medium term because of all the familiar factors now affecting the economy – from Brexit to inflation. However, he is confident that excellent levels of service combined with the competitive prices enabled by THS membership, will enable independent tool shops to survive and prosper. But they need to stick together and maintain a high-quality suppliers list so that customers will continue to have the incentive to shop at independents.


telephone 01444 450071


ToolBUSINESS+HIRE 21


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