Design
When a production run scales up to 300 boats or more, it becomes economically viable to tighten the tolerances of quality control to a greater degree than would otherwise be possible
be worked out in a dialectic way between these parties. ‘Feasibility studies, standardisation, a lot of back and forth between production and design – that's what it's all about’, David Krebelder explains. ‘Product development makes a big difference and in the end ensures product quality, as do the various quality gates that we pass in the build process.’ ‘Each work step is
checked for quality and then the boat moves up a section’, explains Dominik Hart, the quality control manager at Bavaria Yachts. ‘It starts with the team’s own inspection after each step, which is then checked again at various quality gates that the boat must pass. These quality gate checks are fully documented so that we can understand
‘We take our customers seriously. After all, they are the ones who test the boats every day.’
them and track the entire build. In this way, should there be a recurring problem, it can easily be identified and addressed. If something is not right, is it a design issue or a process issue? Either something in the build process can be improved or it is a question of design, or the construction. This also includes the engineering: how to make the design compliant with all of the rules and certifications. This is also part of product evelopment.’
At Bavaria Yachts, each boat has
to pass eight of these quality gates, beginning with the pre-assembly of hull and deck and then all along the assembly line, including the joiners’ workshop, which also is automated to about 80
percent. And when the boat is finished, there is a final check of the entire yacht with all its equipment and components. Finally, Bavaria Yachts claim to take
their customer’s input very seriously. ‘We also want to improve the customer experience, which is something that is brought to our attention from the outset. We want to make sure that enquiries and complaints and suggestions are handled satisfactorily. For this, we have an internal ticket system, where enquiries are passed internally through various departments, which then decide whether something needs to be changed in the design, or if it maybe is only a matter of changing a supplier. We take our customers seriously. This is how we want to improve the product. And after all, the customers are the ones who test the boat every day’, says Norbert Leifeld.
www.bavariayachts.com
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The joiners’ workshop is now about 80 per cent automated 62 SEAHORSE
Interior modules are finished and then laminated into the hull
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