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manage or reduce total rewards costs, ensuring those on the move have access to the right occupational health, wellbeing support and information is vital as we move into managing the legacy of Covid-19. The


fundamentals of


safeguarding employees and their families stand firm in this age of the pandemic:


• Supporting employees’ wellbeing from a practical, physical and emotional standpoint


• Ensuring globally mobile people are well briefed and compliant from a visa, taxation and healthcare insurance perspective


• Caring for the silent population, those families remaining at home or going on assignment.


Yet the pandemic adds another


layer, both from a duty of care/ people risk and an employee


experience perspective – especially as guidance and travel corridors change rapidly, as the UK saw during August. “As organisations consider


more deployment, it is important they assess the criticality of the assignment in alignment with any potential


disruptions and


risks,” says Dr Kate O’Reilly of International SOS. “Assignees should be equipped with reliable sources of timely information, advice and on-hand support before, during and after an assignment.” Making sure employees feel safe


and cared for, as well as being safe and cared for, is critical for employee engagement and positive employee experience. Almost a quarter (23%) of respondent companies to Aon’s survey say the pandemic will see them revisit their employee value proposition (EVP). Mercer’s 2020 Global Talent


Trends Survey, published in March, also reports that more than half of HR departments (58%) are using the current situation to redesign their processes to become more people-centric. “Interactions with employees


matter,” says Laura McKim, Partner and UK Career Business Leader at Mercer UK. “Organisations that approach the employee experience in the same way they would the customer experience will have better success in engaging employees. Never more than now has placing employees’ interests at the heart of our businesses been more timely or important.”


PREPARING FOR MORE PANDEMICS Both these shifts around EVP and more people-focused policies align with what Aon Principal Mark Witte has experienced in his role. “Over the past few years, we’ve seen more personalised employee benefits and employers redesign their offer. There is also more personalised healthcare screening and digital lifestyle apps that we’ve really seen take off in this pandemic, especially digital healthcare portals. “The pandemic has been a


tipping point and a call-to-action for employers to assess how their employee benefits, like health insurance, have stood up to the recent tests. The time is right now to ask how they measured up and what could be done differently.”


“ NEVER MORE THAN NOW HAS PLACING EMPLOYEES’ INTERESTS AT THE HEART OF OUR BUSINESSES BEEN MORE TIMELY OR IMPORTANT.”


LAURA McKIM, MERCER UK


Think GLOBAL PEOPLE


WEBINAR 13OCT


2pm BST REGISTER NOW


FUTURE FIT GLOBAL TALENT MOBILITY


NEW HORIZON WEBINAR 33


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