AWARD CATEGORY: DESTINATION SERVICES PROVIDER OF THE YEAR – LOCAL/GLOBAL
2023 WINNER: ICON RELOCATION D
ata-driven decision-making offers huge potential for international managers, global mobility expertise and CFOs as they balance talent deployment with compliance
and cost-effectiveness. East Sussex-based international destination service provider Icon Relocation understands this. It provides best-in-class rental data analytics delivered by a highly trained and supported team under the leadership of CEO, Simon Johnston. Icon Relocation came out top of “an exceptional
field of entries” in this award category, which celebrates quality service provision and professionalism. Its dedicated 32-strong team ensures excellence in bespoke services for individuals and families in a way that enhances the assignment experience for both the assignee and their employer.
INNOVATION IN SERVICE PROVISION With 20 years’ experience delivering multi-award-winning services to thousands of highly skilled and talented people from around the world, Icon Relocation has innovated a sector-leading approach to all DSP aspects of the relocation lifecycle, from home search to removals.
This starts with having a team of professional and
talented employees who are supported in their ongoing development with training around the latest compliance aspects of international moves, accreditation and affiliation to key industry bodies, and ISO 9001 and ISO 14001 certification. Annual client surveys underpin Icon Relocation’s approach to maintaining the high quality of its services and responsiveness to their needs. Employee wellbeing at Icon Relocation is central to
its success. So the company can best support its clients, there is a dedicated wellbeing committee, private healthcare and mental health days so everyone can feel and perform at their optimum. Icon Relocation also regards its relationships with
suppliers as fundamental to its ability to provide bespoke services and world-leading data analytics. Visiting lettings agents and gathering market data are how the company can offer the most accurate information on which to base decisions, as well as enable assignees to view properties in a tight rental market first and often ahead of official listings.
EXCELLENCE IN DATA-DRIVEN PERSONAL SERVICE Icon Relocation’s network includes immigration, taxation, compensation and benefits expertise to ensure compliance, cost-effectiveness and assignment success. Client portals efficiently deliver reporting in customers’ preferred formats or applications, further underlining the company’s client focus. Introducing this award, host Jayne Constantinis
remarked how this was a “hotly contested category, causing much deliberation between the judges and a close-run decision”, before handing over to Jessica Sharpe of award sponsor, the accommodation platform 3Sixty, to present the award. Explaining why Icon Relocation prevailed, head judge
Dr Sue Shortland said: “This firm clearly demonstrates the value of using technology and bespoke approaches to deal with individuals to provide responsive and cost- effective solutions. It is great to see the combination of data and personal expertise to ensure excellent quality for individuals seeking destination services. This firm clearly demonstrates excellence and a strong focus on wellbeing alongside the data-driven service with the personal touch.” Simon Johnston, Icon Relocation’s CEO and director,
collected the award, saying, “Thank you so much! I also have to say a huge thank you to the team. The last year or so has been very difficult for every relocation company and the housing market and the difficulties elsewhere. Despite this, the team has been absolutely amazing. Just a huge, huge thank you.”
Simon Johnston, Icon Relocation 12
www.iconrelocation.com
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98
