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AWARD CATEGORY: BEST SERVICE APARTMENT PROVIDER – COUNTRY/LOCAL


WINNER: BEAUTIFUL APARTMENTS SWEDEN A


serviced apartment is often the first introduction a person has to their new location. Its quality and welcome set the tone for the extended business trip or longer-term assignment.


Understanding the importance of first impressions and authentic


hospitality, independent serviced


apartment operator, Beautiful Apartments Sweden, is raising the standards in this fast-growing sector. Beautiful Apartments Sweden lives up to its moniker.


Highly rated by its clients and with impressive satisfaction rates, it is a quality serviced apartment provider that emphasises excellence, design and attention to detail in all aspects.


CREATING HOME FROM HOME Beautiful Apartments Sweden has grown its independent business since 2012 by building a portfolio of stylish yet homely premium apartments for the short and long- term stay markets and filling a gap in Sweden’s serviced apartment market. Today, over 1,000 furnished apartments in Stockholm, Malmö/Lund, Helsingborg and Göteberg offer a comfortable base for guests to start their life on assignment. Yet as the many testimonials attest, the fantastic guest experience is about much more than the accommodation. Beautiful Apartment Sweden’s team of in-house maintenance, design and client support are all focused on making guests feel at home right away, that the relocation experience is smooth, and service is fast and responsive. Everything in the apartment is quality- and preference-checked in advance of their welcome so guests can hit the ground running. Beautiful Apartments Sweden’s approach is also special because it recognises that guests visiting or relocating to Sweden for the first time might find it an overwhelming experience if they are unfamiliar with the culture and regulations. This is why it liaises with relocation agents to smooth the way and can assist with residency and tax registration queries. Such dedicated personal service and support from


the start of the booking process and throughout the stay are delivered with care and passion by the 20-strong Beautiful Apartments team.


A PASSION FOR SERVICE Moving endorsements show what this means in practice, with one longstanding client describing the team as “very special” and “totally different to competitors”. A powerful and moving video captures the culture of the company and its impact on clients, stakeholders and the guest themselves. Such sentiments clearly show the impact the company makes to the wellbeing of people on assignment.


Manuela Zerega Westin and Anna Spjuth, Beautiful Apartments Sweden


Apartments


To maintain this ethos and level of service, Beautiful Sweden


regularly host team-building


activities to keep its staff inspired and engaged. There are also short chains of command between team members that support communication and engagement. “It is clear that clients and employees love this firm!” commented the judges. “Nothing is too much trouble, the professionalism and attention to detail shine through.” Manuela Z Westin, CEO and co-owner of Beautiful


Apartments Sweden, commented on their success: “It means everything to win this award. We have an amazing team who put a lot of effort and passion into what they do. “We are really passionate about service and working


with people travelling from one country to another. It’s very important for us to make them feel at home from day one as they reach Sweden, so it’s important for us to know we are doing a good job. We are proud of what we do already, but the award means even more that we are doing something really good and can be proud of our product.”


www.beaps.se


“ Beautiful Apartment Sweden’s team of in-house maintenance, design and client support are all focused on making guests feel at home right away.”


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