Embrace AI
& involve staff, urge two new reports
With research showing that British people are welcoming artificial intelligence and how it is transforming the way they live and work, UK firms must be transparent about how they use AI, as well as involve and engage their employees on the ethical issues surrounding this kind of technology.
the Confederation of British Industry (CBI) in August 2019 said that AI was transforming the way Britons live and work,
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and would affect most sectors of the economy by 2021. The survey pointed to a recent PwC study that estimated that, thanks to AI, UK gross domestic product could be up to 10 per cent higher in 2030, equivalent to an additional £232 billion.
WHAT CAN EMPLOYERS DO TO EMPOWER THEIR STAFF? “But businesses face key ethical issues from how to empower employees in a fast-changing workplace to explaining complex algorithmic decisions to customers,” said the CBI. The report called on businesses to consider three priorities:
• Embed: update governance processes or develop new frameworks specifically for AI. For example, ethics boards that have the authority to make impactful recommendations or decisions
• Engage: empower staff to engage with AI technology, challenge unfair bias in data and ensure teams designing the technology are diverse
• Explain: make sure consumers know when decisions are taken by AI and how their data is being used to make decisions.
ritish firms are being urged to take “an ethical approach” to the adoption of artificial intelligence (AI) and involve staff in the way AI is changing their businesses. A report from
Felicity Burch, CBI director of digital and innovation, said, “At a time of slowing global growth, AI could add billions of pounds to the UK economy and transform our stuttering productivity performance.”
WORKERS OPEN TO DIGITAL TRANSFORMATION Professionals in the UK stand ready to embrace automation, as findings from more than 14,500 respondents in the Hays What Workers Want 2019 Report reveal that they are interested in using the latest digital technology both in everyday life (70 per cent) and even more so in the workplace (80 per cent). Simon Winfield, managing director of Hays UK & Ireland,
said, “Our findings show that professionals are more enthusiastic to use digital technology at work than in their personal lives. They are also of the opinion that automation within the workplace should be embraced – it certainly isn’t a case that workers are worried about robots taking over their jobs.” This is echoed by close to three-quarters (73 per cent) of
professionals who say they have an open mindset towards digital transformation. Mr Winfield added, “Encouragingly, workers believe that automation allows them to contribute more value to an organisation and agree with their employers that successful implementation requires a positive attitude and openness to change. “While employers recognise the importance of having an
open culture where people are able to adapt to change, adequate training and better clarity on the benefits of automation will ensure employees stay optimistic about increasing automation in the workplace.”
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22 | RELOCATE | AUTUMN 2019
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