In Reference CCRDirectory
Debt Collection
Opos is an owner managed, technology-led BPO and Collections Contact Centre, with full FCA permissions. Opos has a keen focus on Digital Strategies, leveraging the latest technologies to deliver a unique customer-engagement proposition. Opos benefits from being members of the CSA, as well as holding UKAS accredited ISO 27001, ISO 9001 and ISO 14001 standards. Opos also recently achieved the Investors In Young People (IIYP) standard. Opos is the first contact centre to inte- grate with the
www.vulnerabilityregistrationservice.co.uk. We operate across all sectors; both Consumer and Commercial. We are also interested in Debt Purchase opportunities.
Wright Hassall Lawyers Through our award-winning debt collection service, we are committed to securing the money you are owed. Our approach includes: l Pre-legal debt collections and recovery. l Fixed fee pre-legal collection. l Letters Before Action. l Legal proceedings and court action. l Bankruptcy and winding-up proceeding. l Dispute resolution. Contact: Gemma Baker, Head of Debt Recovery Operations Website:
www.wrighthassall.co.uk/expertise/debt-recovery/ – Telephone: 01926 886688
The Vulnerability Registration Service (VRS) is a data initiative helping to highlight individuals whose circumstances need to be taken into consideration. It may be that they are in financial difficulties or simply need appropriate support. Organisations using The VRS will be able to search for and register vulnerable consumers through real time API or batch file. Organisations can use these flags to know their customer better and align that customer to a more appropriate treatment. VRS is a growing initiative that is being embraced by increasing numbers of organisations through Associate Membership to help people in difficulties whether that be mental health, financial issues or those caring for others. Registration is free for those wishing to flag up their details and very little information is required. Contact: Bruce Turnbull, Director –
bruce@vregservice.co.uk – 07971 418 914
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, 42 , , , , , , , ,
www.CCRMagazine.com , , , , , February 2021
John Freel, Head of Client Engagement
jfreel@oposlimited.com
www.oposlimited.com/opos 0141 428 3993
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