In Reference Events and CCRDirectory Events
Call and Contact Centre Expo – 18-19 March 2020 The Call & Contact Centre Expo is the industry’s leading exhibition showcasing the latest and most effective technologies, strategies and advancements in the contact-centre world to over 7,000 contact centre professionals! The Expo hosts over 500 leading suppliers including Ring Central, Avaya, Talkdesk, and 8x8, who will all be there to demonstrate the latest technological advancements in the industry. Over 250 industry experts will be on hand to deliver high impact keynotes and seminars providing with you the leading ideas, strategies, and mindsets to deliver great customer experiences. And if that is not enough, over the two days visitors will have unbounded opportunities to network with like-minded individuals and forge new business connections, providing a potential turning point in their business! For the first time ever, the Expo will be running alongside the Customer + User Experience Expo and the Smart Communication + Connected Business Expo, this combination of events make up Europe’s largest exhibition dedicated to creating a world of safer, faster, and better communication for your business. It is an unmissable event, make sure you grab your free ticket! Contact: Adam Enguell – 0117 930 4927,
adam.enguell@prysmgroup.co.uk,
www.callandcontactcentreexpo.co.uk/
Directory Listings Collections
Bristow & Sutor Group The Bristow & Sutor Group is a blend of companies with an ethical and cultural fit, providing
consistent and diversified enforcement and collections solutions. The Group is comprised of: l Bristow & Sutor – Since 1977, local authorities across England and Wales have trusted our enforcement and revenue collection services.
l Debt Recovery Plus – Established in 2009, DRP are the leading collector of parking charge notices in the country. l Credit Style – Providing pre-legal and legal collection services, in addition to debt counselling and financial services. For all enquiries, please contact
tellmemore@bristowsutor.co.uk, call 01527 504000, or visit
www.bristowsutor.co.uk.
Esendex The scale and speed of new and innovative technology being adopted by your end-users is staggering. Keeping ahead of the digital curve and cultural shift is a mammoth task, yet it's one that Esendex specialises in. We are proud to be one of the forerunners in introducing new ways of communicating with your customer base – taking the friction out of doing business with you and balancing this with your internal cost to service accounts. The results are a fantastic blend of new feature-rich channels, that allow customers to feel empowered to manage and cure their own accounts while ensuring you retain control of the contact strategies used. Contact: Jattinder Singh, Account Manager –
jattinder.singh@
esendex.com, 07581 302301,
www.esendex.co.uk
Scott & Mears No Win, No Fee Collections Service Scott & Mears is an established specialist debt recovery company which was founded in 1991. With expertise in the recovery of both Commercial and Consumer debt, Scott & Mears is FCA registered and an established member of the CSA. Founded in 1991 and based in Essex, Scott & Mears has an established client base, which is UK wide, extending to Europe. Services offered include telephone collections, debt appraisal, credit control functionality, and litigation support. Expertise extends throughout the commercial sector and includes clients who are household names. Professionalism, compliance, transparency, speed, and efficiency are the bricks upon which the business has been built, and which allow continued growth to go from strength to strength. If you would like to know more please call: Chris Baddeley or Tony Kirton on 01702 466300, or email:
Chris@scottandmears.co.uk or
Tony@scottandmears.co.uk –
www.scottandmears.co.uk.
February 2020
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