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In Reference CCRDirectory


Debt Collection


Opos is an owner managed, technology-led BPO and Collections Contact Centre, with full FCA permissions. Opos has a keen focus on Digital Strategies, leveraging the latest technologies to deliver a unique customer-engagement proposition. Opos benefits from being members of the CSA, as well as holding UKAS accredited ISO 27001, ISO 9001 and ISO 14001 standards. Opos also recently achieved the Investors In Young People (IIYP) standard. Opos is the first contact centre to integrate with the www.vulnerabilityregistrationservice.co.uk. We operate across all sectors; both Consumer and Commercial. We are also interested in Debt Purchase opportunities.


Contact: Brian MacFarlane, Client Engagement Manager, Opos E-mail: bmacfarlane@oposlimited.com Tel: 0141 428 3993


Resolvecall’s principal offering is an ability to connect with disenfranchised customers, to engage with them in a professional and considered fashion and, most importantly, resolve their issues to the benefit of all concerned. Resolvecall conducts 750,000 annual field based visits, delivered by our fully employed agents, in a fully transparent post-FCA environment. We consistently breathe life back into non-contactable assets to create significant wealth for our clients. The power of face-to-face interaction is unparalleled in delivering a meaningful solution to contact your customers. We can deliver resolution for your customer and added value for you. Pete Boyack, chief commercial officer, Resolvecall Limited Tel: 0141 243 4864 – E-mail: pboyack@resolvecall.co.ukwww.resolvecall.co.uk


Yuill + Kyle is one of Scotland’s leading debt recovery and credit control law firms. With over 100 years of experience, we are specialists in resolving disputed and undisputed debts. Our track record for successful recoveries means you have just moved one step closer to getting your money back. Yuill + Kyle, Capella, 60 York Street, Glasgow, G2 8JX, Scotland, UK Tel: 0141 572 4251 – E-mail: scowan@yuill-kyle.co.ukwww.debtscotland.com


Debt Recovery


Lovetts Solicitors – UK & International Business Debt Collection and Recovery With over 20 years’ experience, we will know exactly how to help in your specific circumstances.


Our services include: l Letters Before Action from £1.50 + VAT (86% success rate)


l Legal Proceedings and Enforcement l Advice and Dispute Resolution l 24/7 online access to your cases


Visit our website for more: www.lovetts.co.uk.


Collect My Debt are a national business to business collection agency with excellent recovery rates. We endeavour to recover monies fast


which in turn will improve your cashflow. l Our debt collection process is quick, easy & cost effective. l No commissions on debts collected within 7 days. l No cost to client for debt recovery agent visits to business premises. l No cost for monitoring payment arrangements. l Same day remittance to clients.


For further information on how we can help you, contact our team on 0800 612 5161 or e-mail info@collectmydebt.co.uk –Web: www.collectmydebt.co.uk


December 2018 www.CCRMagazine.com


Contact us: Tel: +44 (0)1483 457500 E-mail: info@lovetts.co.uk Web: www.lovetts.co.uk


Richard Fenton Head of Corporate Development The Zinc Group Limited Tel: 07710 573 406 E-mail: RFenton@thezincgroup.com


Zinc Recoveries are part of a multi award winning group of companies, by engaging with Zinc you are harnessing the expertise and experience of one of the UK’s premier financial receivables companies. Our team of specialist advisors will


ensure maximum return whilst safe guarding your reputation and ensuring that your customers are treated fairly during their engagement with us. We are considered to be leaders in the use of digital solutions in collections.


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