INDUSTRY UPDATE THE KBSA COLUMN


Franke launches an animated video to explain the benefits of its WDUs


Franke has launched a short animated video aimed at consumers to showcase the benefits of its waste disposal unit (WDU) range. The video, available on the ‘UKFranke’ YouTube channel here, uses the company’s eye-catching ‘Make it Wonderful’ branding and illustrative style and is designed to act as a selling tool for its retail partners. The video outlines the main features of the units and their benefits to


Kbsa announces 2018 Designer Award winners


T


he Kbsa announced the winners of the 2018 Designer Awards at the Networking Dinner held at the Stratford


Manor Hotel, Stratford upon Avon on 12 September. The Designer Awards were presented following the Kbsa


Conference and AGM by new head Judge Wayne Hemmingway as follows:


• Kitchen Designer of the Year (up to £20K), sponsored by AEG Andrew Bell from Mike Hughes Kitchens & Bedrooms


• Kitchen Designer of the Year (£20K-£40K), sponsored by Blanco, Diane Berry of Diane Berry Kitchens Ltd


• Kitchen Designer of the Year (over 40K), sponsored by Neff Niko Rasides of Nicholas Anthony Services Ltd


• Bathroom Designer of the Year, sponsored by Airflow Developments Glyn Davis from Denby Kitchen Company


• Young Designer of the Year, sponsored by Blum UK Hania Southwell of at.twenty.one.interiors. Hania will receive an education grant of £1,500 and a cash prize of £500.


• Kitchen Concept Designer of the Year, sponsored by Blum Lynsey Jamieson of Kitchens International


• The Kbsa Supplier of the Year award sponsored by Clear Insurance Management Ltd and QANW. Blanco UK Ltd.


• The Customer Service Award sponsored by Smeg UK Denmore Kitchens and Bathrooms of Aberdeen and Classic Interiors


Corporate chair Simon Acres from Omega Plc also announced a


special retail member award to mark the association’s 40th year. This was awarded to Dewhirst Kitchens, one of the founder members of the association and a family business that has been operating for sixty- one years.


uMore details are available from The KBSA www.kbsa.org.uk or call 01623 818808


consumers from hygiene and convenience to safety features and ease of installation. Says Jeanette Ward, communications manager at Franke: “Our research has


suggested that many consumers have never considered a waste disposal unit because they are either not aware of the benefits, or they assume they will be difficult to install. “Using the video, retailers can show that WDUs make short work of all


kinds of food waste, reducing the amount going into the bin – and to landfill – and are very easy to install, even retrospectively.” All models in Franke’s WDU Turbo Elite range feature anti-bacterial odour


protection for added hygiene, with the assurance of a ten year guarantee. The five WDUs in the range offer different performance levels to deal with differing household waste requirements with sound insulation for quieter operation. Compatible with most sinks, they each feature robust stainless steel grinding


components within their corrosion-proof chambers, with a special guard to stop cutlery from being accidentally dropped into the unit.


Lakes expands team with new Sales Admin Manager


Lakes, the leading manufacturer of innovative showering spaces, continues its investment in sales support with the appointment of Beccy Ashmore as Sales Admin Manager. Based at Lakes’ head office in Tewkesbury, Beccy will oversee the internal sales team, ensuring smooth and efficient communications between customers, the sales admin office and external sales team. The investment is part of Lakes’ ongoing commitment to excellent customer service. With 14 years’ management experience, including people development,


improving business processes and implementing new systems, Beccy’s skills are ideal for her new position. She comments: “I’m excited about my new role and the value I can add to the business. Lakes has a great culture and working environment, and being part of the team is like having a second family. We build real connections with each other and our customers, which is why Lakes is renowned for delivering the best in quality products and service.” Lakes’ Sales & Marketing Director Mike Tattam adds: “We’re thrilled


with Beccy’s appointment so we continue to deliver the high levels of service our customers have come to expect. I’m confident that with Beccy on board we will build on existing strengths and maintain our long-standing lead in service excellence.”


BKU OCTOBER 2018 41


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