MACHINERY
have people working and learning on these dangerous machines if they are not comfortable with it.
Even before arriving, talk to the client to make sure you’re aware of their internal practices. There are varying degrees when it comes to procedures. Every business has got a plan in place, but some are stricter than others. Naturally, training takes longer to complete under these circumstances so be prepared to remain with a business for as long as is required to deliver the course to the highest possible standard.
Typically, if you have got five machines to run through, you’re working with groups of up to four people and takes four days to go through that, then so be it.
PIVOTING TO PROVIDE SOCIAL-DISTANCED DEMONSTRATIONS
The first thing we did was reduce the number of demonstrations we would hold per day. It’s important not to rush through training when these COVID- 19 measures have been put in place.
The way demonstrations take place has changed as well. Having smaller groups makes it easier to truly demonstrate and explain what you’re showing. Changing the blades on a machine is a perfect example of a demonstration that requires the trainees to get closer so they can see exactly what is being done.
It’s time to switch that up. A new process is required. Tell the trainees exactly what you’re going to do, actually perform it, and then invite the operators to see what has been done, one-by-one, after stepping away. Admittedly, the process is slower and longer and requires more explaining, but if this is what it takes to help operators understand clearly what needs to be done, that is ultimately what we are there for.
MAKE THE MOST OF YOUR ENVIRONMENT AND BE WILLING TO COMPROMISE Every job is completely different and that includes the workshops we deliver
the training in.
Some are spacious. Some are not. And you have to adapt accordingly and even be prepared to make sacrifices to prioritise the safety and wellbeing of those you’re working with.
For example, we recently trained an operator on a machine that was located in a large, spacious, area within a client’s workshop, doing so even though there was a better machine to have trained on. Why? Because the better machine was located in a more refined area, which would have compromised the safety of the operators and broke social distancing rules.
The environment is as important as the training you’re delivering. If you don’t get that right, you will never teach anyone anything.
DON’T FORGET YOUR OWN FLASK OF TEA I don’t carry tea around, but I do carry water and that has been my saving grace, especially when you’re talking all day like most trainers do. That said, I would definitely advise you to bring a flask of coffee or tea with you. With the rules in place, most complementaries a business would offer you on arrival are no longer there.
FINAL THOUGHTS
Training has changed and it is anyone’s guess as to how long it is going to be like this for. It doesn’t mean, however, that training cannot be delivered effectively. Smaller focus groups can help trainers get their messages and demonstrations across easier while making compromises - like training on a different machine even if it’s technically not a better one - to benefit health and safety is going to be the norm for the foreseeable. It’s about making the most of your environment, introducing a level of comfort suitable for everyone involved. Get that right and you will get your training right.
Daltons Wadkin
www.daltonswadkin.com
FACTORY&HANDLINGSOLUTIONS | SEPTEMBER 2020 19
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