FORKLIFT TRUCKS
IF AN OPERATOR POSES SAFETY CONCERNS
In the event of unsafe working practices being identified or an incident taking place, refresher training is needed to prevent the same problems arising. Many lift truck operators have been in the role a long time. It is common that complacency can set it.
IF OPERATORS ARE STRUGGLING WITH CHANGE Perhaps your warehouse has been significantly reconfigured. Maybe you have a brand new storage area with different racking. Or the operator’s working environment now includes vehicles, equipment, or pedestrians that were not there before. Operators should receive refresher training to help ensure they can navigate these changes while operating safely. If the type of machine the operator is required to use changes, then conversion training (rather than a refresher course) is likely to be needed.
MAKE TIME FOR REFRESHER TRAINING There is a shortage of lift truck operators and warehouse staff across the UK. Many operations are busier than ever, yet with a smaller workforce, it can
seem unfeasible to fit in training as well. However, incidents can result in injury (or worse). Taking the time to deliver training helps prevent more serious, long-term (and potentially expensive) problems. One way to make refresher training more time- efficient is by using eLearning.
REFRESHER TRAINING GOES ONLINE eLearning can help reduce the strain on your busy trainers. With eTruck UK, available from RTITB, competent
and safe operators could be retrained without any in-person practical refresher training. Even where there is a need for a practical element of training for some candidates, eTruck UK means that Instructors can train three operators in the time it would have previously taken to train one candidate. This significantly reduces costs for employers. Operators can also obtain a two-year refresher
period extension on their RTITB registration without doing any practical training if they successfully complete the final multiple-choice test. eTruck is an innovative digital storytelling
platform that is completely online. Operators complete their forklift theory training on a computer or tablet, in the workplace or at home. This online training can also be planned at a convenient time
for your operators and your operations. In turn, minimising disruption to your operations. It includes ongoing tasks and questions to confirm learning and provide assessment. Instructors have full visibility of their candidates’ progress. This helps them to better focus on any problem areas in face-to-face refresher training with operators. The result is more efficient refresher training, and safer operators. And because operators can do refresher theory training online, Instructors also have more time to deliver essential practical training. For example, for Basic forklift operator training. This helps get more operators trained and qualified and into the warehouse faster.
SO, WHEN IS REFRESHER TRAINING NEEDED? IT DEPENDS. There is no specific time period for providing refresher training. There are different ways that refresher training can be managed. Employers should assess their specific situation to deliver the refresher training that keeps them compliant and keeps their people safe.
RTITB
https://www.rtitb.com/
FACTORY&HANDLINGSOLUTIONS | JUNE 2022 29
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