LOADING BAYS & DOORS FRONT LINE NEED
However, concerns for the project’s realisation arose as the UK’s COVID-19 lockdown situation began to unfold. With 80 per cent of the 2Excel’s business involved in food chain supply, finding a route to complete the warehouse installation became essential to supporting the company’s logistical capabilities.
“Ian and James were close to having the final warehouse installation plans in place, just before the country’s lockdown guidelines were announced,” Wilkie explains.
“As our business plays a vital part in distributing food products to major retailers and supply chains, we were fearful that the unfolding situation could adversely affect our essential distribution chains.”
Concerned for the situation and his company’s operating prospects, Wilkie explained the weight of the circumstances to the Thorworld team: “Ian and James were fully on board with the concept of installing the loading bay on the planned date, and were confident that their engineers could work within safe social distancing guidelines so our operation - which had fast become a frontline service - could continue functioning effectively.
“Thorworld’s efforts were exceptional and
meticulously planned. In a situation where some installers would have run from the logistical difficulties caused by COVID-19, James, Ian, and the rest of the team made helping us their priority. “The installation took place in the last week of April and was safe, conscientious and professional. From the delivery of equipment to site, to the final safety checks and sign-off, everyone worked respectfully and fully respected the recommended social distancing measures.”
INSTALLATION SUCCESS “As a result, our operation now has an impressive installation of loading equipment capable of achieving exactly what I was hoping for,” Wilkie adds. “It has given us the ability to work effectively in this crisis, load and unload more vehicles per day and heighten pest control measures to achieve vital BRCGS compliancy.
“We’ve been delighted with the equipment, it’s function and Thorworld’s commitment to getting the job done safely. Their care and conscientious approach have enabled our company to continue working against the odds, in a time when our industry is so heavily relied upon.
“I am extremely proud of each member of the 2Excel team across all depots and departments. For the first time during my 28 years in the
industry, our operatives have been classed as ‘key workers’. Every single person has stepped up to the plate and worked above and beyond what would ordinarily be expected to ensure that supplies are distributed for the benefit of the nation.”
Ian Langan comments from Thorworld’s perspective, adding, “We’ve been living through an immense period of concern and change, where it has become a national priority to stay safe whilst enabling essential logistical itinerates and care services to operate at an increased pace.
“Working safely is and has always been Thorworld’s operational mainstay and incorporating social distancing measures within our approach has been second nature. We’re extremely pleased to hear that 2Excel has been impressed with both our performance procedures and modular dock capabilities. To learn that our designs and loading equipment function are helping people whom the country simply couldn’t be without at this time is extremely rewarding and we’re grateful for the opportunity to play our part.”
Thorworld
www.thorworld.co.uk T: +44 (0) 1246 260 981
FACTORY&HANDLINGSOLUTIONS | JUNE 2020 43
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