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SUPERMARKET SHOPPING MADE FASTER AND LESS STRESSFUL WITH ANDONSPEED FROM WERMA leaving the work station”, continues Leleu.


eclerc French supermarket chain has more than 560 outlets in France and


has some giant retail areas with their so- called ‘hypermarkets’. One outlet in Northern France in Loison-sous-Lens has more than 110 staff working in an area of 6000 sqm with the objective of providing their customers with the most pleasant purchasing experience possible. This branch is a flagship in the company’s chain and combines optimised product presentation and display and a wide range of items, using the latest technology to assist shopping. A particular goal was set to make the


whole check-out and payment process as efficient as possible for the consumer, avoiding long waiting times. “We know how long queues are irritating for our customers and so, for example, en- route to checkout they should be able to see where it is best to go and stand in line” says Bruno Leleu facilities manager at Leclerc. Management also wanted to display which check outs are open in order to improve efficiency. “We wanted to have complete transparency of all 21 check-outs all of the time! We also wanted to give each cashier the ability to call for assistance at the touch of a button without


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COMPLETE TRANSPARENCY WITH ANDONSPEED Whilst looking for a suitable system to use Leleu found the beacon, sounder and systems manufacturer WERMA. Here he discovered their Andon light systems. The innovative wireless andon light system shows at the press of a button which illuminates a bright and clearly visible signal light which check-out is available or requires assistance. The illuminated light shows the actual status and may indicate for example to a supervisor that assistance is required. Up to eight different status conditions can be activated by using a four button switch box packed with smart electronics.


ANDONSPEED HIT THE MARK IMMEDIATELY The main reason leading to the decision by Leclerc to use the WERMA system was the simple and easy to retrofit features. “For us it was especially important to choose a solution which we could install quickly and then expand at any time easily” says Leleu. In addition Leclerc was especially impressed by the remote


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wireless monitoring feature. “We came across this system and were immediately very impressed” continues Leleu. “David Defever came and demonstrated the system to us on site and we decided immediately that we wanted to test the system”. After the on-site demonstration installation was carried out: “we could hardly believe how quickly the system was installed and how the software is so easy and simple to use” recalls Leleu “and we were able to produce initial reports on day one”. The software delivered with the system is very simple to


install and collects all of the status light change data which can then be used to produce reports and analyses. “It will be possible to implement decisions based on accurate figures. Pinch-points can be identified, and processes improved with durable measures and significant reductions in waiting time can be achieved,” comments Winfried Huber sales director at WERMA Signaltechnik.


 www.werma.co.uk


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