IT
THE KERRIDGE CS S CONTINUES TO GRO
A statistic, according to UK and Ireland to attend the KCS customer conference. estimated 60,000 miles between them Over 150 KCS customers travelled an
M i Di t J
Managing Director, James Mitchell, that demonstrated the enthusiasm K8 users have for learning and updating themselves on current versions and options in the KCS software portfolio. Conference delegates included companies that were new to the software as well as those who have been using it for 30 years plus. And, among the delegate companies involved in the distribution of timber and other building materials were those who worked in the more niche industries of fish radar systems
Mit h ll that
that over 27% of them are involved in R & 900 people in 18 sites across the globe and delegates that the KCS group now employs into the core K8 ERP system. He also told enabling the integration of new technology a strategic acquisition programme that was appetite for more KCS solutions, as well as few years, was due to the users’ insatiable turnover, from £57M to £82M in the last that the rapid growth in the group’s KCS Group CEO, Ian Bendelow, explained and ginger biscuits!
D.
“Imagine being able to build an order on – rather than taking a job to technology’. companies to take technology to their jobs how the use of business apps was ‘enabling of Product Marketing, Tony Pey, explained the development of mobile apps and Head The focus of much of KCS’s R & D is on
OW
and developments with the com The Kerridge Commercial System
ms’ customer conference 2019 shared the latest trends SOLUTION PORTFOLIO
d the latest trends mpany’s customers and system users.
preventing common user mistakes. programming initiative which was scorecards if required; and a defensive base and self-service options; individual
of or an
iPad while walking around the yard showroom with a customer, instead having to go back to key it in behind the counter,” he said.
the
e counter,” he said. The mobile apps already available to K8 users include ePOD, which now manages over 12,000 deliveries each day. Others in the pipeline include eBranchOrder, an app for placing orders around the branch, which also includes functionality for timber companies working with tally quantities; eStocktake which also manages PI; and eWarehouse which is a comprehensive solution for managing all warehouse activity. Tony also told delegates about the forthcoming Configurator
module, which is an innovative solution for building complex configurations, designed for use by manufacturers of doors etc, and which will include customers’ specific
services team; enhanced knowledge through investment in a new support was making to transform support services updated delegates on the changes he Chief Support Officer, Chris Owen, pricing.
The company’s acquisition of EDP has brought the Vecta solution for CRM and sales analytics into the KCS portfolio. Jayne Hill, Vecta Product Manager, said that currently more data is created every two days than ever existed before 2003! Therefore data availability and ways of accessing it are key challenges for sales and management teams. She said that K8 users who have already implemented Vecta are finding that the data sales staff could previously only find by asking someone to run a report, was now being delivered
Th
had 20% more time to spend in front of found that by using Vecta their sales team who need it. She said one customer had directly to the d
time to spend in front of using Vecta their sales team he said one customer had dashboards of the individuals was now being delivered find by asking someone t the data sales staff could e already implemented Vecta ent teams. She said that K8 key challenges for sales availability and ways of ever existed before 2003! more data is created every a Product Manager, said nto the KCS portfolio. cta solution for CRM and ’s acquisition of EDP has mmon user mistakes. nitiative which was quired; and a defensive ervice options; individual
management, manufacturing solutions and support, smart dashboards, rental business effective procurement, rebates and price breakout sessions on new mobile apps, specific aspects of the software through KCS customers the chance to focus on Day two of th customers.
manufacturing solutions and dashboards, rental business rement, rebates and price ons on new mobile apps, of the software through the chance to focus on he conference gave
more.
delegates tips on how to make their brains by neuroscientist Dr Jack Lewis who gave Lighter conference content was provided
rence content was provided st Dr Jack Lewis who gave on how to make their brains
work smarter a nd comedienne Jo Caulfield provided an excellent and entertaining close to the day.
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