REHABILITATION MATTERS
In early 2024, Serco and NAADUK
launched combining an
ambitious partnership at HMP Fosse Way that is redefining how vocational training and industry needs can align inside a secure environment.
Designed and delivered by Peter Reid (NAADUK President),
Max Rumley
(HMP Fosse Way Deputy Director) & Craig Rendell (Serco’s workshop tutor), the Ventilation Hygiene Training Programme was built from a standing start to provide accredited,
industry-
standard instruction in duct cleaning, hygiene and fire- damper testing — training that traditionally takes place only in commercial settings.
The result is a pioneering model that simultaneously raises technical standards across the ventilation sector and creates meaningful rehabilitation and employment pathways for learners.
The programme began with a careful needs assessment.
Mapped
through inmate interest and skills gaps against NAADUK guidance,
fire-damper
testing protocols, health and safety regulations, and Serco’s internal compliance frameworks. Working closely they then developed a blended curriculum
classroom
theory, hands-on workshops using mock-up ducting and supervised system inspections, and adaptive mentoring for learners with varying literacy and numeracy levels. Assessments — including written or oral quizzes and practical demonstrations — align with NAADUK accreditation,
ensuring
graduates hold industry- recognised certification.
Operationally, the initiative required close coordination across multiple stakeholders. Security and logistics within HMP Fosse Way
necessitated pre-
approval of tools, materials and working procedures; Rumley collaborated with prison operations, compliance teams
Serco and
NAADUK to create safe, realistic training scenarios. NAADUK member suppliers supported the programme with donated demonstration duct sections and sample tools, while Serco provided workshop facilities and operational
Engagement with industry employers ensured the curriculum was tuned to real hiring needs and helped pave routes to employment for graduates. The impact has been rapid and measurable. Between February 2024 and June 2025 the programme
certified more than 300 learners — averaging over 25 certifications per month — with a pass rate exceeding 85%.
Demand outstripped capacity quickly: the course now runs two simultaneous cohorts and sustains a six-month waiting list, making it the most requested programme at HMP Fosse Way.
oversight. NAADUK formally
endorsed the curriculum, and several major facilities-management contractors
have
committed to fast-track interviews for graduates, turning training outcomes into tangible employment opportunities.
The Serco NAADUK collaboration at HMP Fosse Way demonstrates a replicable,
socially
conscious approach to vocational training in non- traditional settings.
Find out more at
www.naaduk.co.uk.
Beyond numbers, the partnership
delivers
broader benefits. For industry, it addresses a pressing skills shortage by creating a reliable pipeline of competent ventilation hygiene practitioners. For building owners and occupiers, improved duct hygiene and compliant fire-damper
testing
contribute to healthier indoor
environments
and stronger regulatory adherence.l
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