Social housing


www.heatingandventilating.net


Is digital PAYG heat metering the future?


Heat network metering is the latest thing to go digital, with significant cost and time-saving benefits for installers, social housing landlords and residents, says Douglas Norton, product manager for metering solutions at SAV Systems


W


e’ve witnessed the growth of apps in virtually every type of customer transaction, from ordering takeaways to remotely charging electric vehicles. In each case, the customer interface to physical devices, controls and systems has been transformed, and, more often than not, some backend hardware has been eliminated if not completely redesigned. The public is used to this and now expects it.


So when it comes to heat networks, why are we still using additional hardwired


solutions such as IHDs (In-Home Display devices) or sending pieces of paper back and forth for credit billing, particularly when all involved parties – landlords, residents and you, the M&E contractor – can save time and make big cost savings? Late last year, Insite Energy and SAV Systems launched an app-based metering solution for heat networks. Kurve is designed to provide heat network operators a way to offer residents all the flexibility, convenience, and functionality of a digital pay-as- you-go (PAYG) system but at a much more accessible cost. Functionalities such as full


!" August 2020 www.heatingandventilating.net


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