VENDING SOFTWARE & TELEMETRY


How so twar and telemetry


How sofftware and telemetry


are transforming vending


are transforming vending


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oftware and telemetry are transforming the vending industry, creating a smarter, more connected landscape for operators and consumers alike. Today, machines do more than dispense


products—they communicate in real time, sharing inventory levels, operational status, and service alerts. This connectivity enables operators to respond quickly, reducing downtime, preventing stockouts, and ensuring products remain fresh. Advanced telemetry combined with AI and sensor technology is


   manually. Predictive maintenance alerts operators to potential faults before they become disruptive, improving reliability while lowering service costs. Software platforms also drive customer engagement. Integrated contactless payments, loyalty programs, and digital promotions turn routine transactions into data-rich interactions, allowing operators to personalise offers and understand consumer preferences. Ultimately, software and telemetry are not just tools – they


are reshaping vending into a proactive, customer-focused, and highly optimised sector, ready to meet the demands of today and tomorrow.  believes this is having transformative effect on the industry. 


operational pressures, innovations in software and telemetry are proving to be game changers.  machines share real-time status updates, inventory levels, and service alerts, operators gain the agility to act swiftly, preventing minor issues from escalating into costly disruptions. Rapid response


is essential for meeting the high  delivery and freshness in today’s consumers. “The integration of cameras and sensors with the help of AI are enabling operators to move from theft deterrent measures to improved operational


effectiveness and into proactive revenue increasing features. These   a % of purchase. Merchandising capability is making a leap forward   or vending to being applicable across both, as is the case with the  solutions becomes increasingly pronounced. 


 protocols. Yet many current solutions still operate in silos, forcing operators to choose between platforms, creating friction, limiting  ecosystems where hardware and software can communicate freely, unlocking deeper insights and enabling smarter, data-driven decisions. “Ultimately, the goal is to empower vending businesses to be


 vending software and telemetry aren’t just helping operators adapt to challenges, they are enabling them to thrive in a more connected, competitive landscape.”


14 | vendinginternational-online.com


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