NEWS | Industry Updates
350 quality coffees per hour
Eli Cohen of Beigel Bake makes coffee
A coffee machine supplier has given a Beigel Bake in London the ability to offer high quality coffee day in day out. London is a true 24 hour city, no matter the time of day there’s a demand for food and drink. Since 1974 Beigel Bake has been serving Londoners with bagels, as well as pastries and sweets, 24 hours a day, seven days a week, from its home in Brick Lane. But with a business as busy as Beigel Bake every second counts. The time it takes to create traditional coffee can be too long. “Every day we’re serving at least 3,000 customers,” says Eli
Cohen, one of Beigel Bake’s directors, “But it can be as many as 8,000 or 9,000.”
And this is why Beigel Bake recently acquired a Schaerer Coffee
Art Plus Supersteam espresso system from Caffeine Limited. This is a simple to use bean to cup machine that can create a range of high coffee drinks automatically, and quickly from a compact countertop unit. It can produce up to 350 drinks every hour, with up to 40 different quality drink recipes that can be programmed and instantly called up from the simple to use touchscreen control system.”
Quarter century milestone with ITL
Marcus Tiedt, Innovative Technology’s sales & marketing director, is marking 25 years with the cash handling and biometrics solutions provider this month. Based in ITL’s German office in Pinneberg just outside Hamburg, Marcus has been an integral part of the company’s growth, especially in Germany, holding various positions along the way.
Commenting on his milestone,
Marcus said: “I joined Innovative Technology’s German branch, then known as Automated Transactions, 25 years ago and I have thoroughly enjoyed contributing to the company’s growth. We have a great team, not just here in Germany but worldwide. I’ve been lucky enough to travel extensively, meeting customers, trading partners
SB Software announces new technical account manager His background includes experience in the
With the recent appointment of James Nield-Smith, SB Software, the makers of Vendmanager and Coffeemanager, have now increased their team of technical account managers (TAMs) in the field across the UK/Eire to three. As well as further improving geographical
coverage (each SBS client is allocated their own dedicated TAM, who supplements regular ongoing remote contact with on-site visits, to monitor and accelerate continuous improvement), James brings valuable additional skills and experience to boost the expertise already on-tap in-house.
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finance and payment sectors - positions in (international) customer success plus technical and client management - qualifications and roles in training and coaching. Previously, James has worked on-site with/
for prestigious companies including
Pay.UK, Bank of America, Worldline and Nationwide Building Society, on projects/accounts spanning Europe and stretching as far as India. Dan Varney, head of operations at SBS
explains: “We always do our best to recruit ahead of the curve. Of late, we have increased head count in both help-desk
and attending global exhibitions, plus taking responsibility for the China sales office and most recently establishing our regional team in SE Asia. “ITL does not stand still, we continue to expand and this desire to continually innovate has led to the development of our AI powered biometric solutions division. I’ve enjoyed being part of the creation of this new range of products, reaching a different customer base with age estimation and facial recognition.”
and software development and now James will add further to our ability to help clients leverage the most out of our solutions. We don’t “just” want to sell the best system there is, we are committed to helping you achieve what you want (or need), sooner and easier.”
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