News | Industry Updates Key appointment at Nayax


particularly in the hospitality industry, as an expert in customer support, training and in retail intelligence; skills that provide a springboard to the Nayax role, which the company sees as ‘central to its expansion’. “It’s as though everything I’ve done in my


career to date has come together to give me the background, the experience and the skills set required to take this job on and make a huge success of it,” Kuz said. Kuz has been familiarising himself with


Kuz Avasti has joined cashless payments giant Nayax in the newly-created position of UK support team leader, with the brief of ensuring the company continues to provide the industry’s most comprehensive range of customer support services. A graduate of Sheffield Hallam University,


Kuz began his career with a leading POS software development company. Subsequently, he earned a reputation,


the Nayax product portfolio. “It’s a new industry for me,” he says. “I’m concentrating on learning how the backend fits together, so that I can work closely with Lewis (Zimbler) to start to deliver his vision for the UK. We’ll be looking to add to our headcount; to improve our documentation and get a greater understanding of our customer’s support requirements. That way, we can act proactively to help our customers, regardless of where they are in their cashless journeys.” Kuz is impressed by the support features


Nayax already has in place. “There’s no obstruction to learning, thanks largely to the


online Nayax University,” he said. “I’ve never previously experienced so much information being ‘on tap’. It’s a joy to learn about the products online, because all the information a customer might need to make the most of the numerous features and benefits the Nayax offer is readily available, concise and comprehensive.” “The UK market for Nayax products is


growing all the time, in common with the rest of the world,” Nayax operations director Lewis Zimbler said. “We’re expanding into different vertical industries, offering new products and creating new business units. Kuz emerged as the ideal candidate to help us ensure that the needs of these disparate customers are anticipated ahead of time. We’re excited to have him on board.” Kuz added: “I’m really excited about the


direction of travel of the cashless payments industry and the leading part that Nayax is playing in that journey. The uptake of cashless payment solutions is exploding right now and to be in at the beginning of something that will help define the society of the future is genuinely inspiring.”


Barry Callebaut cuts corporate carbon footprint by 8.1 per cent micromarket in Europe


Barry Callebaut has announced that its carbon reduction efforts in the fiscal year 2019/20 have resulted in a 8.1% reduction of corporate carbon footprint, from 8.5 million tonnes to 7.8 million tonnes CO2e (carbon equivalents). These achievements are highlighted in the group’s just launched


Forever Chocolate Progress Report 2019/20 – the fourth report since the launch of Forever Chocolate in 2016 which has a goal of making sustainable chocolate the norm by 2025.


AVA launches Jobs Page


The Automatic Vending Association (AVA) has launched a temporary free Jobs Page for its members, which will run during COVID-19 crisis. AVA chief executive David Llewellyn said:


“With the impact of COVID-19 and many businesses having to restructure, there is a great deal of ‘fluidity’ in the vending market especially with some companies having to look at moving roles to part-time or laying off of staff members. He urged businesses that are looking to fill


any sort of role to send the details in for the new AVA Jobs page. This would help them to


10 | vendinginternational-online.com


avoid paying agency fees at a time when every additional cost matters.


Details needed for job posts include: • Job Title • Full/Part Time/Apprenticeship/Temporary/Internship


• Location • Company (+logo) • Brief description (up to 100 words) • Contact Details: phone/email • Details can be sent to Penny.Rowell@the-ava.com


Some of the report highlights include: • Mapping 181,861 farms on geographic and socio-economic data • Training 94,946 cocoa farmers on child labor awareness • Distributing over two million cocoa seedlings and over 1.6 million shade trees


• Sourcing 61% of our non-cocoa ingredients from sustainable sources • Global gourmet brands, Callebaut, Cacao Barry and Carma have successfully implemented a 100% sustainable cocoa supply chain.


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