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ABB SIMPLIFIES INDUSTRIAL DEVICE MAINTENANCE WITH GENERATIVE AI
BB has launched My Measurement Assistant+, the first AI-powered digital solution for maintenance and troubleshooting of measure- ment devices at industrial sites. Leveraging generative artificial intelligence (GenAI), cloud computing and Augmented Reality (AR), the web application brings together data from multiple IT and opera- tional technology sources, and provides a single access point for information retrieval, device diagnostics, and remote support in industrial operations. My Measurement Assistant+ is integrated with ABB Ability Genix Copilot, a GenAI solution developed by ABB in collaboration with Microsoft to help industrial companies improve efficiency, productivity and sustainability by contextualising vast amounts of data.
ABB estimates that with rapid access to information and communication channels, My Measurement Assistant+ can help to resolve the majority of tech- nical support issues in minutes, boosting first-time fix rates by up to 50 percent. “My Measurement Assistant+ is now at the heart of ABB’s comprehensive digital measurement offering,” said David Lincoln, global digital lead, ABB Meas- urement & Analytics. “It is a GenAI-powered solution that provides 24/7 support for measurement devices of industrial customers. It empowers frontline workers by offering the right information at the right time and the right place, reliably.” “The collaboration between Microsoft and ABB demonstrates the posi- tive impact GenAI can have on industries,” said Sonja Meindl, enterprise commercial director, Microsoft Switzerland. “Through the Genix Copilot integration with Microsoft, My Measurement Assistant+ provides insights that transform the way maintenance and service is performed, empowering indus- trial customers to work smarter and more efficiently.” My Measurement Assistant+ enables easier, more efficient access to remote support for measurement devices. The integration of ABB’s AR-based Visual Remote Support allows customers to make secure video calls with ABB experts for remote issue resolution, reducing the need for on-site visits and increasing uptime by helping solve issues quickly and efficiently. The Genix Copilot integration enables a specific role-based experience,
allowing users to manage their installed base with maximum efficiency. For example, in My Measurement Assistant+ a maintenance manager can assess information from relevant documentation, error codes and spare part details, receiving clear and concise responses.
With an intuitive user interface and accessibility from any device, My Measurement Assistant+ empowers technicians and engineers to instantly access troubleshooting guides and video tutorials while in the field, enabling them to handle complex issues with confidence and efficiency. Further integration of digital solutions such as ABB’s Dynamic QR codes, Condition Monitoring and Genix Datalyzer make it easier for customers to access actionable insights from one place. Leveraging Dynamic QR Code capabilities, maintenance engineers can point their camera at any device, scan the code, and immediately get access to a detailed health report and analysis as well as resources for the specific device. The solution also makes possible detailed root cause analysis based on live device data.
ABB
www.abb.com
FARNELL INVESTS IN SEMICONDUCTOR PORTFOLIO THROUGH NEW GLOBAL DISTRIBUTION AGREEMENT WITH MCC
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arnell has announced that it has signed a global distribution agreement with Micro Commercial Components (MCC) that will enable it to deliver highly advanced, discrete semiconductor solutions to industries as diverse as automotive, industrial, consumer and computing. MCC’s focus is on supreme quality and enhanced features for components such as diodes, MOSFETs, IGBTs, silicon carbide (SiC) products, protection devices, voltage regulators, transistors and power modules – all backed by a well-estab- lished global reputation for customer service. Jose Lok, global product category director – Onboard Components, Farnell Global, said, “We are delighted to partner with MCC, a leading
manufacturer known for its excep- tional products and global support. MCC consistently delivers shorter lead times, and with its integrated device manufacturing model and diverse production facilities, the company’s ability to swiftly adapt to market demands while ensuring product consistency and availa- bility is truly commendable.”
Ultimately, this partnership will provide Farnell developer customers with ready access to more than 10,000 MCC semiconductor compo- nents that can enhance their designs, including advanced automotive-grade components, which
represent 25 per cent of MCC’s extensive portfolio. All are backed by exceptional global support and the supply and quality assurance only an integrated device manufac- turer can deliver.
Pamela Cheng, general manager, MCC, said, “MCC is excited to join the Farnell family and the element14 community. Farnell is
highly respected in the engineering industry, and we look forward to a successful partnership built on innovation and moving technology forward.”
Farnell
uk.farnell.com April 2025 Instrumentation Monthly
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