CELEBRATING


35 years Case studies Trials on the Tracks


When a key rail customer based in the US needed a vital piece of equipment to conduct trials on their trains, Unipart Rail, Unipart Dorman, Park Signalling and Unipart Powertrain Applications put together a crack team to build and deliver the item to a very tight deadline. The team received a Mark in Action award for their excellent communication with the customer, collaboration across different parts of the business and going over and above by all putting in extra time and effort to produce and deliver a complicated product to meet a difficult deadline.


Here are a just a few examples of the outstanding work that has been recognised in the Mark in Action Awards.


Helping Hands


Colleagues at Unipart Powertrain Applications working on a new measurement system for fuel tanks were encountering some technical difficulties. Our two Mark in Action winners at Hyperbat heard about this and volunteered to help. After completing their day jobs they would travel to the other site to help with the measurement system and put in additional hours over the weekend to make sure the project could be completed on time. Their professional approach and positive attitude allowed us to complete the measurement system and to deliver the project on time to our automotive customer.


Training Touch Points


One of our NHS Supply Chain sites has around 2500 training touch points managed through a complicated training matrix. Our Mark in Action winner took it upon herself to review this matrix and take it to the next level by creating a framework for a new version which was focussed on four key areas. Engaging with shift managers, our winner completely rebuilt the matrix and assisted in the training delivery. This has resulted in over 200 different training packs and a significant reduction in the error rate and a quality improvement that went far beyond expectations!


Powering Up


When a call came through from a customer at the weekend that there had been a signalling failure at a vital rail junction and trains couldn’t run on the line, a team from Park Signalling quickly mobilised to help. By finding an alternative piece of equipment to temporarily solve the problem and investigating the issue further, the team was able to bring the signalling back online later that afternoon. The team’s determination to help meant that the customer kept its financial penalties to a minimum and they want to use Park Signalling to help them in the future. Definitely deserving of a Mark in Action award!


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