INFOMERCIAL RYMAX


challenging task, which is why we have developed a powerful tool called the Oil Advisor that can be found on www.ry- max-lubricants.com. The Oil Advisor is an innovative tool that links the Rymax product assortment to the global OEM’s. With just a few clicks, customers can obtain a professional report that recom- mends the lubrication points and prod- ucts for the specific machine within all common segments.” The Oil Advisor tool uses OEM data directly from the manu- facturers, ensuring that the lubrication recommendations that are provided are guaranteed to be accurate and reliable. As Rymax Lubricants expands into new


markets, segments and niches, the com- pany remains committed to providing its customers with the highest quality prod- ucts and services. With focus on innova- tion and data management, the company is well-positioned to meet the evolving needs of its customers and maintain leadership in the lubricants industry. Ry- max Lubricants’ commitment to quality, innovation, and customer satisfaction is what sets it apart from its competitors, and it is this commitment that will con- tinue to drive success in the future.


. SOURCE | RYMAX


the path less travelled. Often, there is no easy single solution to a specific need for lubrication” explains Mr. Krishna Kumar Orrakan, Head of Product Management at Rymax Lubricants. “Inventorying cus- tomer- and country specific needs is al- ways our starting point. Based on our customers feedback we develop and offer the most suitable lubrication solution which will either be sourced from our ex- isting assortment, or developed especial- ly for the request at hand, taking OEM prescriptions, local operating conditions and price into account whilst remaining as flexible as possible. By challenging ourselves, we improve every day.” For Rymax it is not only about con- tinues optimalization and development of products. Providing extensive ser- vice, education, support and warranty is equally important. “We go the extra mile in offering the most suitable and quali- tative products, but only when a custom- er starts using our products, is when our expertise and support really becomes of added value” continues Orrakan. “Based


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on the feedback we receive from our lo- cal distributors who are in contact with the operators and contractors in the field, we optimize our offering. We grateful- ly accept the challenge to improve our products and services together with our customers to increase productivity and drive down operational costs. Examples of Komatsu 930 machines with around 100.000 operating hours, or Caterpillar 6030 hydraulic mining shovels with more than 10.000 hours without a single ma- jor hydraulic failure are the testimonials that prove we are on the right path of in- vesting in quality.” For Rymax Lubricants, having satisfied


customers and end-users in the heavy duty segment, is a major motivator to also retain high customer satisfaction in the other segments such as passenger car, agriculture, industrial and niche seg- ments such as cement, wind- and water turbines, sugar and steel. Commercial Director Mr. Erik Vermeer adds: “We un- derstand that choosing the right lubri- cant for your specific machine can be a


Customer Testimonial: DVD Quality Mining – South Africa


“THE PRODUCT ALSO NEEDED TO BE WORLD-CLASS FROM A TECHNICAL ASPECT, AND RYMAX WITH THEIR OEM APPROVALS FROM VOLVO AND MER- CEDES-BENZ WERE THEREFORE CHOSEN.”


DVD Quality Mining is situated in the Kathu region of the Northern Cape. Their main com- modity is manganese ore being extracted from the rocky outcrops with hydraulic excavators. As an opencast mine, it needs to utilize Caterpillar excavators and dozers, Liugong front-end load- ers, Sandvik mobile jaw crushers, Warrior mobile screens, TLBs, graders, etc.


“Maintaining our fleet of expensive mining equipment is crucial to ensure production output targets are consistently met. Having a lubrication partner that understands the importance of their role in our production cycle is paramount. The product also needed to be world-class from a technical aspect, and Rymax with their OEM approvals from Volvo and Mercedes-Benz were therefore chosen. Rymax has proven us their ability to consistently deliver excellent customer service to our remote location. All factors considered, the cost/benefit ratio of Rymax Lubricants makes total financial sense and I can highly recommend them to any organization.”


LUBEZINE MAGAZINE | March 2023


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