Contents
22 The consultant-turned-CEO who puts people first When an innovative but rudderless company lost its stride and needed a re-boot, its directors turned to Haytham Kaddoura. In his six years as CEO of financial software solutions developer SmartStream, he brought in the energy, insight and enthusiasm needed to turn the business around and regain market leadership. Jim Banks talks to him to discover the ingredients for success.
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Leadership 28 It’s electric
Flying cars may sound like something straight out of science fiction. But urban air mobility is poised to be a $1.5tn market by 2040 – and the future is looking up for start-ups like Archer Aviation, who are leading the race to the skies. Briana Pagano speaks with Archer co-founder Brett Adcock to trace the journey from idea to IPO – and uncover a few secrets to entrepreneurial success.
31 Invest in the culture The 21st century tables have turned. In the post-Covid ‘Great Resignation’ era, companies must fight for the best talent – not vice versa. The $1bn San Francisco
Chief Executive Offi cer /
www.ns-businesshub.com 31
start-up Lattice is here to help. With massive clients including Slack and Reddit, this people management platform gives enterprises the AI and data analytics tools needed to keep a constant pulse on company culture. Here, CEO Jack Altman tells Isabel Ellis what he’s learned about getting the most from his people.
Corporate social responsibility
36 Octopus the multi unicorn Despite being just six years old, Octopus Energy is one of the world’s leading clean energy providers. It is now valued at over $5bn – a unicorn five times over. Yet it’s only just getting started. Lynette Eyb talks to Greg Jackson, founder and
CEO, about how his team blends remarkable business growth with a thoughtful line in sustainability.
Executive travel
40 Back down to earth For decades, corporate leaders have taken executive travel for granted – the exclusive lounges, the private jets, the cocktails at 20,000ft. But with environmentalism the watchword in boardrooms and government ministries the world over, shouldn’t CEOs be taking the train? Lizzie Waymouth talks to Patrick Gallagher, president of sales, marketing and service at NetJets, and Kennedy Ricci, president at 4Air, which encourages aviation sustainability, to learn about the past impact of executive air travel on the environment, how industry insiders are working to make things cleaner – and whether the age of private jets will ever pass into history.
Business management
44 People before profit Business leaders have long been expected to be lions of the boardroom – and lions don’t typically have psychological crises. But spurred on by the pandemic, these outdated views are changing. Andrea Valentino talks to Matthew Cooper, who publicly left his role as CEO of EarnUp on mental health grounds, and Jen Fisher, Deloitte’s first chief well-being officer, on how attitudes towards C-Suite mental health are shifting, the role of the pandemic in prodding them along – and how the line between actual and superficial change is easy to forget.
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