Covery story
members, and while each brings different skills and expertise to the table, they all have the company at heart. That family has almost doubled in size over the past six years, and it is still growing now. The company prides itself on bringing the top talent in both the business and technology worlds, ranging from skilled mathematicians and data scientists to experienced industry practitioners. Furthermore, the company is committed to investing heavily in R&D, so the development of its innovation team is a top priority. That helps the company identify new ways in which advanced technologies, such as artificial intelligence (AI) and machine learning (ML), can be deployed by SmartStream’s solutions.
Curating a dream team To steer this process of innovation in the right direction, Kaddoura managed to expand the senior management team and bring in a number of top tier employees. With their combined efforts they were able to push the business and the specific product lines in the right direction. Dr Darryl Twiggs, the company’s chief technology
officer, has been with the company since 1999, initially as product manager for reconciliations. He delivered the first version of TLM Reconciliations in
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2001. The following year, he played a pivotal role in setting up and managing the global customer base of SmartStream’s Corporate Actions product from the development centre in Phoenix, Arizona.
“We are not judgemental. New ideas get validated by people across the organisation. The DNA was already there to take the company to the next level.”
Chief innovation officer Andreas Burner is another long-standing member of the SmartStream team. He joined the business in 1997 and has more than 20 years of experience in building financial service solutions for leading international banks. He is now in charge of the SmartStream Innovation Lab, which has a mission to promote innovation within the business. Burner’s product line allows him to work closely with all of SmartStream’s business divisions to identify, prototype and deliver new technologies that can take their solutions and services to the next level. His team of researchers is currently working on the further application of AI and blockchain technologies in an effort to ensure that SmartStream’s products continue to lead the way in
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